Anie Guluzian

• Participated in meetings with senior management regarding strategic planning initiatives for the location.
• Conducted regular performance reviews with direct reports and provided feedback on areas of improvement.
• Organized promotional events such as product launches or special discounts for customers.
• Supervised team members in order to meet deadlines and achieve objectives efficiently.
• Oversaw strategic planning and implementation to ensure organizational goals were met.
• Remained composed, polished and highly productive, even during moments of extreme stress to achieve optimal results.

Client advisor in designer handbags and designated sales associate in accessorie. Responsibilities include opening and closing pos register systems, replenish stock, providing excellent customer service, meeting and exceeding sales goals. I clientele existing and new customers through social media, daily emails and communication to inform and provide of all shopping services available at Neiman Marcus and follow through to maximize sales.

I also maintain visuals and merchandise new goods as received.

• Assisted department store associates in achieving sales goals at Saks Fifth Avenue and Neiman Marcus Beverly Hills during all seasonal and promotional beauty events
• Performed all floor moves, merchandising & display maintenance to keep sales areas well-stocked, organized and current.
• Drove Sales by effectively upselling and cross-selling products to maximize profitability
• Approached customers and started engaging conversations through the use of effective interpersonal and people skills.
• Educated customers on the scents and products available from the exclusive Maison Christian Dior luxury fragrance line.
• Completed all assigned training to stay updated on important policies and procedures.
• Followed all company policies, rules and procedures to promote company goals and ensure safety.

• Drove sales by effectively upselling and cross-selling products to maximize profitability.
• Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
• Bagged, wrapped and packaged purchases according to customer needs.
• Performed floor moves, merchandising, display maintenance to keep sales areas well-stocked, organized and current.
• Followed all company policies, rules and procedures to promote company goals and ensure safety.
• Completed all assigned training to stay updated on important policies and procedures.

• Built company's business and recognition by offering quality, High End Contemporary Women's Fashions, leading implementation of in-store events featuring new designers and merchandise as well as outside sales in collaboration with local charities and philanthropic events.
• Oversaw all departments including Meeting and Exceeding Sales Goals, Marketing and Social Media Content, Merchandising, Visuals, Buying , Accounting, Customer Service and Relations ,Manage Inventory and Shrinkage as well as day to day operations.
• Recruited, hired and trained new employees, including monitoring and review of individual performance.
• Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
• Cultivated and strengthened lasting client relationships.
• Ensured that each guest's experience was positive, memorable and consistent.
• Maintained comprehensive knowledge of New Fashion Trends to better serve customers and meet demanding sales objectives.

Daily sales of high end optical eyewear, ensuring excellent customer service and meeting goal criteria through customer relations and organizing seasonal trunk shows featuring new product. Buying designer prescription and non prescription eyewear. Merchandising and visual displays. Input of all patient information into computer on customized optical software and retrieving necessary insurance authorizations to fulfill customer orders.

Sales of exclusive high end prescription and non prescription optical eyewear, excellent customer service, clienteling, dispensing customer orders, fitting and repairs. Merchandising and visual displays. Meet and exceed monthly sales goals.

Deliver outstanding customer service while building relationships with clients through clienteling. Daily customer contact with updates on new product, promotions and special requests. Sales, fitting , and repair of new and existing customer eyewear.

Buying on trend, high end designer prescription and non prescription eyewear. Exceeding sales goals, Merchandising, weekly floor and window displays. Plan and promote trunk shows, receive and price new merchandise, inventory and daily store opening and closing operations.