Summary

Overview

Work History

Education

Skills

State

Zip

City

Timeline

ANIELA BANZ

Hagerstown,MD

Summary

Reliable Greeter with a personable demeanor and outstanding knowledge of customer service. Adept at quickly verifying purchase receipts and answering questions kindly and comprehensively. Highly detail-oriented with a commitment to professionalism and excellence.

Overview

1

1

year of professional experience

Work History

Greeter

Primanti Bros

07.2023 - Current

Enhanced customer satisfaction by providing friendly and efficient service upon entry
Assisted patrons with inquiries and directed them to appropriate departments for further assistance
Maintained a clean and organized entrance area, contributing to a positive first impression for visitors
Collaborated with team members to ensure seamless guest experiences during high-traffic periods
Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff
Enhanced dining experience by attentively responding to guest requests and providing accurate information about menu items
Assisted servers in attending to guests needs, ensuring a smooth service flow during peak hours
Enhanced customer satisfaction by providing efficient and accurate order processing
Ensured order accuracy, meticulously reviewing each item before handing off to the customer
Handled high-stress situations gracefully, resolving customer concerns promptly and professionally
Trained new team members on proper procedures for managing to-go orders, promoting consistency in service quality
Handled cash transactions accurately, maintaining accountability for daily sales receipts.

Education

High School Diploma -

Clear Spring High School

Clear Spring, MD

05.2024

Skills

Guest Relations
Crisis Management
Conflict Mediation

POS transactions
Stocking
Multitasking abilities

State

MD

Zip

21742

City

Hagerstown

Timeline

Greeter

Primanti Bros

07.2023 - Current

High School Diploma -

Clear Spring High School