Anijhea Dempsey
Coral Springs
Summary
Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Phone Receptionist
Healing Broken Souls INC
2019.01 - Current
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Routed incoming mail and messages to relevant personnel without delay.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Resolved customer problems and complaints.
- Organized, maintained and updated information in computer databases.
Cashier
7-eleven
2023.01 - 2023.07
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Tallied cash drawer at beginning and end of each work shift.
- Processed refunds and exchanges in accordance with company policy.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
Education
High School Diploma -
Coral Glades High School
Coral Springs, FL06.2023
Skills
- Outbound Calls
- Business Correspondence
- Greeting and Seating Clients
- Appointment Scheduling
- Computer Proficiency
- Call Answering and Routing
- Visitor and Customer Relations
- Written Documentation
- Client Satisfaction
- Microsoft Office
- Copying Documents
Timeline
Cashier
7-eleven
2023.01 - 2023.07
Phone Receptionist
Healing Broken Souls INC
2019.01 - Current
High School Diploma -
Coral Glades High School
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