Anika Ovando
Warner Robins,GA
Summary
Dynamic and detail-oriented Tax Preparer at American Tax Service, adept at income tax preparation and document management. Built strong client relationships through effective communication and confidentiality, ensuring trust and loyalty. Proven organizational skills enhance efficiency in handling sensitive information and tax filings, contributing to a seamless client experience.
Overview
2
2
years of professional experience
Work History
Tax Preparer
American Tax Service
Americus, GA
12.2024 - 04.2025
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Built strong rapport with clients through clear communication and regular updates on the status of their tax filings.
Restaurant Hostess
Quality Inn
Americus, GA
07.2024 - 12.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
Caregiver
Elder Lady
Warner Robins, GA
01.2023 - 12.2023
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Skills
- Organization skills
- Document preparation
- Income tax preparation
- Local, state, and federal tax returns
Timeline
Tax Preparer
American Tax Service
12.2024 - 04.2025
Restaurant Hostess
Quality Inn
07.2024 - 12.2024
Caregiver
Elder Lady
01.2023 - 12.2023