Anil Ratnani
Lakeland,FL
Summary
Dynamic Franchise Owner with a proven track record at 7-eleven, excelling in operations management and staff leadership. Spearheaded market expansion and implemented innovative marketing strategies, boosting brand awareness and customer loyalty. Skilled in franchise relations and crisis management, demonstrated exceptional ability to increase sales and achieve cost savings, enhancing overall business efficiency.
Overview
16
16
years of professional experience
Work History
Franchise Owner
7-eleven
Lakeland , FL
02.2009 - 01.2025
- Reviewed customer feedback surveys to determine areas where improvements could be made.
- Researched potential markets for expansion into other locations.
- Organized promotional events to attract new customers and boost sales revenue.
- Monitored the performance of franchisees, providing guidance and support when necessary.
- Managed relationships with vendors, ensuring timely deliveries of products or services.
- Handled day-to-day business issues expertly to maintain efficient, successful operations.
- Created policies and procedures that ensured compliance with local regulations and laws.
- Collaborated closely with corporate headquarters on initiatives related to branding or product development.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Developed and implemented a marketing strategy to increase customer loyalty and brand awareness.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Conducted regular meetings with staff members to ensure high standards of service delivery.
- Maintained financial records, such as income statements, balance sheets and budget reports.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Set pricing structures according to market analytics and emerging trends.
- Conducted market research activities and competitive analysis to facilitate implementation of aggressive company marketing strategy.
- Executed performance reviews to encourage improved productivity for team members.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Boosted business with successful marketing strategies and customer appreciation events.
- Established systems for tracking inventory levels, sales figures and profits.
Territory Manager
APEC
Brandon, FL
03.2020 - 12.2023
- Maintained direct personal contact with all assigned accounts and fostered relations with new ones.
- Developed and implemented strategies to increase sales in assigned territory.
- Conducted market research and reported on competitors.
- Conducted market research to determine customer needs and preferences within the region.
- Managed and expanded client base through effective relationship-building strategies.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
Education
High School Diploma -
Baroda High School
India07-1988
Skills
- Operations management
- Franchise relations
- Brand compliance
- Marketing tactics
- Social media control
- Competitive analysis
- Sales leadership
- Supply chain optimization
- Staff management
- Sales oversight
- Contract negotiation expertise
- Cost reduction
- Marketing
- Negotiation
- Staff hiring
- Crisis management
- Budget administration
Accomplishments
- Been awarded several retail initiatives several times on market level and national levels by 7-11
Languages
English
Professional
Hindi
Professional
Gujarati
Professional
Timeline
Territory Manager
APEC
03.2020 - 12.2023
Franchise Owner
7-eleven
02.2009 - 01.2025
High School Diploma -
Baroda High School