Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Registered Behavioral Technician
LEARN Behavioral
01.2024 - Current
Reduced maladaptive behaviors by utilizing Applied Behavior Analysis techniques effectively.
Supported clients in achieving their goals through consistent data collection and analysis.
Increased client engagement by employing creative and age-appropriate activities during sessions.
Established rapport with clients, fostering trust and positive relationships that facilitated learning opportunities.
Sales Representative
T-Mobile
11.2022 - 12.2023
Retained excellent client satisfaction ratings through outstanding, personalized bilingual service delivery
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Listened to customer needs and desires to identify and recommend optimal products.
Learned and promoted all new services, discounts, and sales to offer to clients depending on their needs
Provided specialized customer support as a Certified Samsung Pro sales associate
Kitchen Clerk
Market Basket
09.2022 - 12.2022
Efficiently and carefully prepared meals to order considering client's requests and needs.
Arranged food items in display cases and retail areas for purchase.
Managed time to juggle multiple tasks simultaneously with ease.
Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
Education
Bachelor of Science - Computer Science And Programming
Southern New Hampshire University
Manchester, NH
07.2026
High School Diploma -
Spoto High School
Riverview, FL
05.2022
Skills
Tactful listening and communication
Customer Service
Relationship Building
Strong documentation and record keeping
Time management
Organization and tracking of inventory
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Awards
Samsung Pro Honor roll
Certification
Samsung Pro
Timeline
Registered Behavioral Technician
LEARN Behavioral
01.2024 - Current
Sales Representative
T-Mobile
11.2022 - 12.2023
Kitchen Clerk
Market Basket
09.2022 - 12.2022
Bachelor of Science - Computer Science And Programming