Anira Burgess
Philadelphia,PA
Summary
I am an Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I am looking To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Apartment Leasing Consultant
Brookfield Properties
03.2024 - Current
- Provided exceptional customer service to both current and prospective residents, resulting in high levels of satisfaction and retention.
- Enhanced tenant satisfaction with prompt responses to maintenance requests and effective communication.
- Verified tenant incomes and other information before accepting lease applications.
- Distributed and followed up on tenant renewal notices.
Assistant Property Manager
InterSolutions
01.2024 - 03.2024
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained up-to-date knowledge of HUD regulations, ensuring accurate information dissemination to both tenants and landlords.
- Enhanced tenant satisfaction by efficiently processing Section 8 applications and addressing concerns promptly.
Apartment Leasing Consultant
Avenue Five
03.2021 - 08.2023
- Distributed and followed up on tenant renewal notices.
- Managed social media accounts showcasing community features, amenities, and events that attracted potential renters'' attention.
- Increased apartment occupancy rates by conducting engaging property tours and addressing prospective tenants'' concerns.
Education
High School Diploma -
Mastery Charter School
Philadelphia, PA06.2018
Skills
- Goal-Oriented
- Teamwork orientation
- Customer Service
- Fair housing policies
- Training and mentoring
- Community Engagement
Timeline
Apartment Leasing Consultant
Brookfield Properties
03.2024 - Current
Assistant Property Manager
InterSolutions
01.2024 - 03.2024
Apartment Leasing Consultant
Avenue Five
03.2021 - 08.2023
High School Diploma -
Mastery Charter School
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