Anisa Knowles
Hollywood,FL
Summary
Experienced Patient Financial Representative with background verifying patient information and coordinating billing. Successfully managed self-pay balances through installment accounts, collection processing and financial assistance applications. Highly knowledgeable expert in various insurance contracts.
Overview
7
7
years of professional experience
Work History
Patient Financial Representative
Memorial Health Care System, Hollywood
08.2022 - Current
- Resolved complex insurance and customer payment issues by providing options or escalating problems to supervisors.
- Efficiently posted payments and adjustments in accounting system.
- Contacted guarantors to collect payments for past due accounts.
- Helped customers understand and fill out applicable forms.
- Accurately reviewed and updated patient and financial information.
Senior Clerk
Florida Department of Health in Putnam County
01.2019 - 04.2021
- Creating schedules, answering phone calls, scheduling patients, distributing and collecting paperwork, and handling patient information. and login vaccines.
Front Desk Medical Receptionist
Pathmedical
05.2018 - 12.2018
- Answered Multi-line system and greeted callers. Maintained files and records. greeted guests at front desk and engaged in pleasant conversations while checking- in process.
Security Officer
G4S Secure Solutions
12.2015 - 03.2018
- Distributing Passes welcoming vistors in the hospital .
Education
High School Diploma -
06.2013
Skills
- Patient Advocacy
- Billing and Collections
- Document Uploading
- Accounts Payable and Accounts Receivable
- Reviewing Patient Information
- Patient Registration
- Customer Experience
- Microsoft Office
- Clerical Support
- Customer Service
Timeline
Patient Financial Representative - Memorial Health Care System, Hollywood
08.2022 - Current
Senior Clerk - Florida Department of Health in Putnam County
01.2019 - 04.2021
Front Desk Medical Receptionist - Pathmedical
05.2018 - 12.2018
Security Officer - G4S Secure Solutions
12.2015 - 03.2018
St. James Academy - High School Diploma,
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