Summary
Overview
Work History
Education
Skills
Timeline

Anisa Knowles

Hollywood,FL

Summary

Experienced Patient Financial Representative with background verifying patient information and coordinating billing. Successfully managed self-pay balances through installment accounts, collection processing and financial assistance applications. Highly knowledgeable expert in various insurance contracts.

Overview

7
7
years of professional experience

Work History

Patient Financial Representative

Memorial Health Care System, Hollywood
08.2022 - Current
  • Resolved complex insurance and customer payment issues by providing options or escalating problems to supervisors.
  • Efficiently posted payments and adjustments in accounting system.
  • Contacted guarantors to collect payments for past due accounts.
  • Helped customers understand and fill out applicable forms.
  • Accurately reviewed and updated patient and financial information.

Senior Clerk

Florida Department of Health in Putnam County
01.2019 - 04.2021
  • Creating schedules, answering phone calls, scheduling patients, distributing and collecting paperwork, and handling patient information. and login vaccines.

Front Desk Medical Receptionist

Pathmedical
05.2018 - 12.2018
  • Answered Multi-line system and greeted callers. Maintained files and records. greeted guests at front desk and engaged in pleasant conversations while checking- in process.

Security Officer

G4S Secure Solutions
12.2015 - 03.2018
  • Distributing Passes welcoming vistors in the hospital .

Education

High School Diploma -

St. James Academy, Fort Pierce
06.2013

Skills

  • Patient Advocacy
  • Billing and Collections
  • Document Uploading
  • Accounts Payable and Accounts Receivable
  • Reviewing Patient Information
  • Patient Registration
  • Customer Experience
  • Microsoft Office
  • Clerical Support
  • Customer Service

Timeline

Patient Financial Representative - Memorial Health Care System, Hollywood
08.2022 - Current
Senior Clerk - Florida Department of Health in Putnam County
01.2019 - 04.2021
Front Desk Medical Receptionist - Pathmedical
05.2018 - 12.2018
Security Officer - G4S Secure Solutions
12.2015 - 03.2018
St. James Academy - High School Diploma,

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Anisa Knowles