Anisa Mucollari
Ridgewood
Summary
Results-driven person with a versatile background and skilled in problem-solving, communication, customer service. Hard working and focused to give my best and always improve.
Overview
7
7
years of professional experience
Work History
Veterinary Technician
Worth Street Veterinary Center
Manhattan, NY
03.2023 - Current
- Administered anesthesia and monitored vital signs during surgical procedures.
- Prepared accurate billing statements for clients while addressing any questions or concerns about charges.
- Performed routine laboratory tests, including blood work and urinalysis.
- Maintained accurate medical records and updated client databases efficiently.
- Trained new staff on clinic protocols and best practices for animal handling.
- Implemented inventory management processes to optimize supply usage.
Startup Founder
IVision.al
Tirane,AL
02.2022 - 01.2023
- Manage the ongoing of work
- Keep in touch with existing clients and reach new ones
- Oversaw financial planning, budgeting, and resource allocation for optimal operational effectiveness.
- Evaluated technological solutions to enhance productivity and support business objectives.
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
Human Resources/HR Recruiter
Blue Solutions
Tirana, AL
12.2020 - 11.2021
- Identifying future hiring needs and developing job descriptions and specifications.
- Collaborating with department managers to compile a consistent list of requirements.
- Attracting suitable candidates through databases, online employment forums, social media, etc.
- Conducting interviews and sorting through applicants to fill open positions.
- Assessing applicants' knowledge,
skills, and experience to best suit open positions. - Completing paperwork for new hires.
Telesales Manager/Team Leader
Illuminators
Tirane, AL
08.2020 - 11.2020
- Led a team of telesales representatives to achieve sales targets and improve overall performance.
- Developed and implemented training programs to enhance product knowledge and sales techniques.
- Managed CRM systems for tracking customer interactions and optimizing follow-up processes.
- Developed comprehensive training programs for new hires, ensuring a seamless integration into the sales team.
Development Team Leader
International Group Call
Tirana, AL
11.2018 - 02.2020
- Pursued new business opportunities and coordinated meetings with potential clients.
- Developed and structured presentations to effectively communicate key messages.
- Communicating new product developments to prospective clients
- Delivered constructive feedback to management.
- Finding new business opportunities
- Facilitated comprehensive training programs for new staff members.
Education
Master of Science - Veterinary Medicine
Agricultural University of Tirana
Tirane, AL11-2020
Skills
- Sales and customer service
- Flexible and adaptable
- Problem Solving
- CRM
Languages
English
Full Professional
Albanian
Native or Bilingual
French
Elementary
German
Elementary
Italian
Elementary
Spanish
Elementary
Timeline
Veterinary Technician
Worth Street Veterinary Center
03.2023 - Current
Startup Founder
IVision.al
02.2022 - 01.2023
Human Resources/HR Recruiter
Blue Solutions
12.2020 - 11.2021
Telesales Manager/Team Leader
Illuminators
08.2020 - 11.2020
Development Team Leader
International Group Call
11.2018 - 02.2020
Master of Science - Veterinary Medicine
Agricultural University of Tirana