Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Anisa Thomas

Bergenfield

Summary

I am a highly motivated individual with a great work ethic and excellent communication skills. I have a passion for learning new things and I always strive to exceed expectations. I am a team player and work very well in a collaborative environment. I am very organized which allows me to manage multiple projects at the same time while still meeting deadlines. I am an honor roll student involved in many Advanced Placement courses while maintaining a 4.0 GPA. I have a very positive attitude to go above and beyond to make myself a valuable asset to any team.

Overview

2
2
years of professional experience

Work History

Customer Service Associate

Walgreens
05.2023 - Current
  • Assisted customers with inquiries, ensuring timely and accurate information delivery.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Resolved customer complaints effectively, enhancing overall satisfaction and loyalty.
  • Maintained product knowledge to provide informed recommendations and support to customers.
  • Processed transactions efficiently using point-of-sale systems, ensuring accuracy in financial handling.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Hospital Volunteer

Englewood Hospital and Holy Name Medical Center
08.2024 - 12.2024
  • Assisted healthcare staff with patient support and comfort during hospital visits.
  • Coordinated logistics for patient transportation within hospital facilities.
  • Provided administrative support by managing patient information and documentation accuracy.
  • Engaged with patients to enhance their hospital experience through active listening and empathy.

Peer Tutor

Bergenfield High School
01.2024 - Current
  • Facilitated study sessions to enhance understanding of complex subjects.
  • Assisted peers in developing effective study strategies and time management skills.
  • Evaluated student progress and provided constructive feedback on academic performance.
  • Collaborated with educators to identify areas needing additional support for students.

Education

12th Grader - About To Graduate - Going Into Nursing At Rutgers University - NB

Bergenfield High School
NJ
05-2029

Skills

  • Patience and empathy
  • Skills development
  • Motivation strategies
  • Subject matter expertise
  • Customer service
  • Customer support
  • Team collaboration
  • Positive attitude
  • Organization
  • Helpful and Service-oriented
  • Multilingual

Languages

English
Native or Bilingual
Spanish
Limited Working
Malayalam
Full Professional

Timeline

Hospital Volunteer

Englewood Hospital and Holy Name Medical Center
08.2024 - 12.2024

Peer Tutor

Bergenfield High School
01.2024 - Current

Customer Service Associate

Walgreens
05.2023 - Current

12th Grader - About To Graduate - Going Into Nursing At Rutgers University - NB

Bergenfield High School