Anisha Bagchi
Culver City,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Assistant Floor Manager
All Care Pharmacy
06.2010 - 07.2015
- Maximized staff efficiency by conducting regular performance evaluations, identifying areas for improvement, and providing constructive feedback.
- Facilitated smooth store operations with diligent delegation of tasks to appropriate team members.
- Ensured high levels of customer service were maintained consistently through constant supervision of staff interactions.
- Increased customer satisfaction by addressing and resolving customer complaints in a timely manner.
- Boosted sales performance through effective floor management and staff training.
- Assisted floor manager in developing promotional strategies that increased overall revenue generation.
Team Leader
CVS Pharmacy
03.2013 - 03.2014
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Counter Server
Mrs. Hines Bakery
05.2011 - 08.2013
- Managed multiple tasks in high-volume environment.
- Enhanced customer satisfaction by providing prompt and accurate service in a fast-paced environment.
- Contributed to a positive work atmosphere by supporting teammates during high-volume periods.
- Processed cash, debit and credit card payments.
- Took and processed over customer orders.
- Monitored supply levels and communicated restocking needs to management in a timely manner.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Managed cash register transactions, maintaining accuracy and security at all times.
- Collaborated with team members to maintain cleanliness and organization of the dining area.
Education
Associate of Science - Psychology
Santa Monica College
Santa Monica, CA07.2024
Skills
- Effective Delegation
- Store operations
- Employee Motivation
- Product presentation
Yoga, Surfing, & Reading
A great tool to make me relax and unwind. Provides me with an opportunity and plan.
Languages
Bengali
Limited Working
Timeline
Team Leader
CVS Pharmacy
03.2013 - 03.2014
Counter Server
Mrs. Hines Bakery
05.2011 - 08.2013
Assistant Floor Manager
All Care Pharmacy
06.2010 - 07.2015
Associate of Science - Psychology
Santa Monica College
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