Anisha Kauffman
Hermiston,OR
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills, has a lot of patience with training new staff and has good attention to detail when checking over other staff's work.
Overview
8
8
years of professional experience
Work History
Order Fulfillment Associate
Walmart Distribution
Hermiston, Oregon
06.2024 - Current
- Processed incoming orders in a timely manner according to company standards.
- Packaged items for shipping following established procedures.
- Utilized barcode scanners to track all merchandise movements accurately.
- Adhered strictly to departmental policies and procedures at all times.
- Followed SOP procedures to prevent mix ups and damages during order fulfillment process.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Used handheld scanners to key in data for packages.
- Cleaned and organized aisles, work stations, and floors to promote operational productivity.
Direct Support Professional
Horizon Project Inc.
Hermiston, Oregon
09.2019 - 03.2024
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Facilitated social interactions between participants and their peers in the community.
- Accompanied individuals on outings to promote independence and integration into the community.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Assisted individuals in learning and developing new skills.
- Tracked and reported clients' progress based on observations and conversations.
- Documented current patient information to update vital signs, behaviors, and eating habits.
- Recorded client status progress and challenges in logbooks and reports.
- Maintained detailed records of services performed on clients.
Lead Direct Support Professional
Horizon Project Inc.
Hermiston, Oregon
03.2021 - 08.2022
- Trained new staff members on safety protocols and best practices for providing quality services to individuals with disabilities.
- Monitored the performance of direct support professionalsand provided feedback as needed.
- Supervised medication administration according to prescribed instructions from a physician or nurse practitioner.
- Mentored new employees on job duties associated with being a lead DSP.
- Reviewed client documentation prior to submission for accuracy and completeness.
- Provided guidance to direct support professionals in the performance of their job duties.
- Supervised and evaluated the performance of direct support staff members.
- Ensured that all required documentation was completed accurately and timely by direct support personnel.
Sales Associate
Trailer Central
Kennewick, WA
04.2017 - 09.2017
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
- Answered incoming telephone calls to provide store, products and services information.
- Collected payments and provided accurate change.
- Assisted customers with purchasing paperwork along with licensing paperwork
Education
High School Diploma -
Hermiston High School
Hermiston, OR06-2017
Skills
- Client documentation
- Direct Patient Care
- Progress Documentation
- Charting and documentation
- Critical Thinking
- Decision-Making
- Problem-Solving
- Staff Training
- Customer Service
- Customer Relations
Timeline
Order Fulfillment Associate
Walmart Distribution
06.2024 - Current
Lead Direct Support Professional
Horizon Project Inc.
03.2021 - 08.2022
Direct Support Professional
Horizon Project Inc.
09.2019 - 03.2024
Sales Associate
Trailer Central
04.2017 - 09.2017
High School Diploma -
Hermiston High School