Anisha Kindall
Lancaster,TX
Summary
Proven track record of enhancing customer satisfaction and sales at Neighborhood Walmart, leveraging skills in merchandise display setup and team collaboration. Excelled in resolving customer complaints and implementing promotional strategies, significantly contributing to team success and store environment. Demonstrates exceptional problem-solving and interpersonal abilities. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
2
2
years of professional experience
Work History
Front End Associate
Neighborhood Walmart
Lancaster, TX
10.2024 - Current
- Demonstrated strong problem solving skills when handling customer complaints or inquiries.
- Resolved customer complaints, guided them, and provided relevant information.
- Answered store and merchandise questions and led customers to wanted items.
- Provided product knowledge to customers as needed.
- Maintained a clean, organized and inviting store environment.
- Greeted customers upon arrival and offered assistance with locating store merchandise.
- Answered customer inquiries regarding product features, pricing, and availability.
- Assisted customers with self-checkout processes and troubleshooting any issues.
- Processed customer transactions and provided excellent customer service.
- Processed and completed cash or credit transactions accurately.
- Bagged, boxed, or wrapped merchandise carefully and efficiently.
- Maintained clean and clutter-free front-end area.
- Monitored and maintained the front-end area to ensure safety and prevent shoplifting.
- Trained new front-end associates on checkout procedures and customer service best practices.
- Verified accuracy of pricing signs throughout store.
- Handled cash, credit, and debit transactions accurately and efficiently.
- Participated in periodic team meetings to discuss targets, achievements, and areas for improvement.
- Collected and relocated shopping carts, baskets and reusable bags to appropriate areas.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Operated equipment and machinery according to safety guidelines.
Sales Associate
Neighborhood Walmart
Lancaster, TX
04.2023 - 09.2024
- Maintained up-to-date knowledge of store merchandise and policies.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Recommended, selected and located merchandise based on customer desires.
- Received and displayed product shipments on store retail shelves upon delivery.
- Developed promotional strategies to increase sales volume.
- Built and maintained relationships with peers and upper management to drive team success.
- Provided accurate information about products, prices and services.
- Demonstrated product features and benefits for customers' needs.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Assisted customers with product selection, sizing and styling.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Cleaned shelves, counters and tables to maintain organized store.
- Answered customer inquiries regarding product features, pricing, and availability.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Worked with fellow sales team members to achieve group targets.
- Engaged customers in friendly, professional dialogue to determine needs.
Merchandise Stocker
Neighborhood Walmart
Lancaster, TX
10.2022 - 03.2023
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
- Resolved or assisted in handling routine customer concerns within established guidelines.
- Stocked shelves with merchandise to ensure availability of products for customers.
- Sorted merchandise into appropriate areas according to size, type, style, color.
- Palletized merchandise for easy movement to sales floor locations.
- Lifted materials of varied weights on regular basis.
- Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
- Assisted customers by locating items and loading heavy purchases in vehicles.
- Organized backroom storage areas for efficient retrieval of items.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Demonstrated great teamwork skills with staff members involved in production and transport.
Education
High School Diploma -
Lancaster High School
200 E Wintergreen Rd, Lancaster, TX06-2022
Some College (No Degree) - Culinary Arts
El Centro College
Dallas, TXSome College (No Degree) - Culinary Arts
Auguste Escoffier School of Culinary Arts
Boulder, COSkills
- Merchandising and display assembly
- Merchandise display setup
- Product restocking
- Retail transactions
- Team contribution
- Merchandise recommendations
- Display setup
Timeline
Front End Associate
Neighborhood Walmart
10.2024 - Current
Sales Associate
Neighborhood Walmart
04.2023 - 09.2024
Merchandise Stocker
Neighborhood Walmart
10.2022 - 03.2023
High School Diploma -
Lancaster High School
Some College (No Degree) - Culinary Arts
El Centro College
Some College (No Degree) - Culinary Arts
Auguste Escoffier School of Culinary Arts