Diligent student with a background in providing & managing a myriad of different services. Experience in organizing schedules, maintaining a calender, and communicating efficiently.
Overview
2
2
years of professional experience
Work History
Secretary
University of Florida Pride Student Union
01.2025 - Current
Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Maintained daily report documents, memos and invoices.
Scheduled appointments and conducted follow-up calls to students/ambassadors.
Maintained electronic filing systems and categorized documents.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Managed executive calendars, scheduling appointments and meetings to optimize time management.
Entered data into system and updated customer contacts with information to keep records current.
Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
Host
IHOP
04.2023 - 04.2024
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Answered customer questions about hours, seating, and menu information.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
Contributed to team success through effective communication and cooperation with coworkers and management.
Education
Bachelor of Science - Biology
University of Florida
Gainesville, FL
05-2028
High School Diploma -
West Broward High School
Pembroke Pines
06-2024
Skills
Customer service
Verbal and written communication
Office administration
Organization
Appointment scheduling
Managing purchasing activities
Employee communications
Scheduling
Money Management
Punctuality
Accomplishments
Achieved a finalist nomination for the UF Student Involvement Awards through effectively helping with organizing Gator Transcendence Day
NA at University Of North Florida Student Union Administration - Federal Work Study StudentNA at University Of North Florida Student Union Administration - Federal Work Study Student
Human Resources Specialist at University Of North Florida Student Union AdministrationHuman Resources Specialist at University Of North Florida Student Union Administration