Keirston Brooks
Jacksonville
Summary
Dynamic HR Specialist with a proven track record at the University Of North Florida Student Union Administration, enhancing onboarding processes and ensuring legal compliance. Excelled in training and mentoring at McDonald's, demonstrating exceptional customer relations and multitasking skills. Achieved significant improvements in team efficiency and service quality, embodying leadership and HR expertise.
Overview
4
4
years of professional experience
Work History
Human Resources Specialist
University Of North Florida Student Union Administration
08.2024 - Current
- Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Ensured compliance with federal, state, and local labor laws through regular audits and policy updates.
- Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
Fast Food Crew Trainer
McDonald's Restaurant
01.2022 - 06.2024
- Ensured food quality and safety through strict adherence to company guidelines and sanitation protocols.
- Demonstrated exceptional multitasking abilities while handling multiple orders simultaneously under high-pressure situations.
- Collaborated with team members to complete tasks quickly during peak hours, minimizing wait times for customers.
- Trained and mentored 10 new personnel hired to fulfill various roles.
- Supported smooth store operations by taking on additional responsibilities such as opening or closing procedures when needed.
Front of House Team Member
Chik-Fil-A
04.2021 - 01.2022
- Contributed to the improvement of overall restaurant efficiency by streamlining front-of-house processes and communication between team members.
- Served as an effective liaison between kitchen staff and customers, addressing any dietary restrictions or special requests accurately.
- Assisted in boosting restaurant sales by upselling menu items and promoting daily specials to guests.
- Supported overall team goals by assisting other staff members during peak hours as needed.
Education
Bachelor of Science -
University of North Florida
Jacksonville, Fl06-2027
High School Diploma -
Orange Park High School
Orange Park, FL06-2024
Skills
- Customer relations
- HR policies and procedures
- Training and mentoring
- Training development
Timeline
Human Resources Specialist
University Of North Florida Student Union Administration
08.2024 - Current
Fast Food Crew Trainer
McDonald's Restaurant
01.2022 - 06.2024
Front of House Team Member
Chik-Fil-A
04.2021 - 01.2022
Bachelor of Science -
University of North Florida
High School Diploma -
Orange Park High School
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