Proven leader in customer service, adept at resolving complex issues to enhance customer satisfaction, as demonstrated at Efco Americas. Skilled in cash handling and fostering strong customer relations, I excel in high-pressure environments, ensuring efficient service and team performance. My expertise includes training and mentoring, significantly improving team capabilities and service quality. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Cash Handling
Payment Processing
Email Etiquette
Customer Relations