Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Work History
Small Business Owner
1 Year 11 Months
ABM Miami Autosales | 08.2024 - 07.2026
Managed daily operations, ensuring efficient workflow and customer satisfaction.
Developed marketing strategies to increase brand visibility and attract new clients.
Managed daily operations for a successful small business, ensuring efficient processes and quality services.
Promoted business via social media to generate leads and maximize brand identity.
Sales Associate
5 Years 4 Months
Crespo Autosales | 04.2019 - 08.2024
Developed strong customer relationships to enhance satisfaction and drive repeat business.
Conducted vehicle demonstrations, highlighting features and benefits to potential buyers.
Collaborated with team members to streamline sales processes and improve efficiency.
Assisted in inventory management, ensuring product availability and accuracy.
Team Secretary
6 Years 2 Months
VITAS Healthcare | 02.2013 - 04.2019
Managed correspondence and communication between departments and staff.
Coordinated scheduling and logistics for team meetings and events.
Streamlined administrative processes to enhance workflow efficiency.
Maintained accurate records of office supplies and inventory levels.
Waitress
4 Years 6 Months
Ankar Pastry Shop | 07.2008 - 01.2013
Provided exceptional customer service, ensuring satisfaction and prompt resolution of inquiries.
Collaborated with kitchen staff to accurately relay orders and ensure timely delivery of meals.
Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
Trained new staff on menu items and service protocols to improve team efficiency.
Used cash registers and credit card machines to cash out customers.
Collaborated with team members to consistently provide efficient service during peak hours.
Education
High School Diploma
Miami Dade Christian Academy | Miami, FL | 05-2007
Skills
Business operations
Entrepreneurship
Business management
Operations management
Business development
Customer relationship management
Planning and execution
Digital marketing
Certification
Certified Real Estate Agent, Your Home Realty Group Inc - September 2024