Work Preference
Overview
Professional Summary
Work History
Education
Skills
Timeline
Open To Work

SHANA RILEY

RILEY'S WINDOW CLEANING SERVICES
Chicago,IL
SHANA RILEY

Work Preference

Job Search Status:

Open to work

Work Type

Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work

Location Preference

RemoteHybrid

Open to relocation:

Yes

Minimum Desired Compensation

$45000/yr
20
years of professional experience

Experienced small business owner with a background in operations, customer service, and vendor relations. Skilled in scheduling, planning, quotes, and reliable service delivery.

Work History

Small Business Owner

10 Years 9 Months
RILEY'S WINDOW CLEANING SERVICES | 01.2016 - Current
  • Scheduled jobs, coordinated routes, and optimized workflow for efficient service delivery.
  • Estimated project scope, prepared quotes, and converted inquiries into booked appointments.
  • Directed daily window cleaning operations, ensuring consistent service quality and customer satisfaction.
  • Maintained cleaning equipment, supplies, and vehicle readiness to support uninterrupted field work.

Certified Nursing Assistant

12 Years 5 Months
DHS Dedicated Health Services | 06.2013 - 11.2025
  • Monitored vital signs and reported patient status changes promptly to licensed nursing staff.
  • Assisted residents with bathing, grooming, dressing, and mobility while preserving dignity and comfort.
  • Documented care activities accurately in patient records and maintained timely shift communication.
  • Supported meal service, intake tracking, and hydration needs according to individualized care plans.

Cashier

5 Years 7 Months
ITALIAN FIESSTA PIZZA | 07.2006 - 02.2012
  • Greeted customers promptly and provided efficient service during busy meal periods.
  • Handled order accuracy, confirming items, prices, and special requests before payment completion.
  • Processed cash, credit, and debit transactions accurately while maintaining balanced register drawers.
  • Resolved payment issues and customer concerns professionally to support smooth checkout flow.

Education

High School Diploma

DUNBAR | Chicago, IL

Skills

Operations management
Business operations
Planning and execution
Business strategy
Business development
Customer acquisition
Customer relationship management
Vendor relations

Timeline

Small Business Owner

RILEY'S WINDOW CLEANING SERVICES
01.2016 - CurrentRead More

Certified Nursing Assistant

DHS Dedicated Health Services
06.2013 - 11.2025Read More

Cashier

ITALIAN FIESSTA PIZZA
07.2006 - 02.2012Read More

DUNBAR

High School Diploma
Read More
SHANA RILEY