Summary
Overview
Work History
Education
Skills
Languages
Certification
Affiliations
References
Timeline
Generic

Anissa Eaton

Denver,US

Summary

Detail-oriented professional with 12 years of hospitality experience in high volume dining establishments. With proven knowledge of conflict resolution, customer satisfaction, and leadership development. Aiming to leverage my skills to successfully fill a position within your brand.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Server, Assistant General Manager

Jing
Denver, CO
02.2022 - Current
  • Greeting and engaging in friendly conversation with guests to cultivate a hospitable welcoming environment
  • Training all new hires
  • Delivering a memorable dining experience by resolving all customer issues promptly
  • Collaborating with the kitchen and bar staff for prompt and correct delivery of orders
  • Working with team members to ensure all guests needs are met in a timely matter.

Manager

Happy Camper
Denver, CO
03.2021 - 02.2022
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Initiated new projects that resulted in increased productivity across all departments.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.

General Manager/Hospitality Lead

California Pizza Kitchen
Lone tree, CO
02.2016 - 03.2021
  • Hiring and training of all FOH employees
  • Traveled to train in new store openings
  • Complete opening and closing restaurant procedures while managing deposits
  • Forecast and complete all schedules while hitting labor targets
  • Traveled to sister stores to preform store audits
  • Mentor to FOH managers in the region.
  • Ran conference calls

Education

High School Diploma -

Woodrow Wilson Classical High School
06.2014

Skills

  • Interpersonal communication
  • Conflict resolution
  • Team Work
  • Adaptability
  • Positivity
  • Leadership

Languages

English

Certification

  • ServSafe
  • TIPS

Affiliations

  • Gardening
  • Hiking

References

References available upon request.

Timeline

Server, Assistant General Manager

Jing
02.2022 - Current

Manager

Happy Camper
03.2021 - 02.2022

General Manager/Hospitality Lead

California Pizza Kitchen
02.2016 - 03.2021

High School Diploma -

Woodrow Wilson Classical High School
Anissa Eaton