Anissa Leach
Saint Paul,Minnesota
Summary
Dynamic Pharmacy Technician with proven expertise and enhancing workflow efficiency and patient satisfaction. Skilled in medication dispensing and insurance billing, I excel in team collaboration and problem-solving. Committed to accuracy, I improved inventory management, ensuring timely prescription processing and compliance with safety protocols.
Assembly professional with solid experience in manufacturing and production environments. Strong ability to interpret blueprints, utilize hand and power tools, and ensure quality control. Known for reliability, adaptability, and effective collaboration with team members to achieve precise and timely results. Skilled in maintaining safety standards and optimizing assembly processes.
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Pharmacy Technician
A&E Pharmacy
Arden Hills, MN
12.2025 - Current
- Developed workflow improvements that increased efficiency in daily operations and patient service.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Entered and processed patients' prescriptions into internal system.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Counted, measured, and compounded medications following standard procedures.
- Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
- Collaborated with healthcare professionals to clarify prescription details, ensuring accuracy
- Closed door pharmacy
- Framework experience
- Specialized in long term care
Pharmacy Technician
CVS Pharmacy
Fridley, MN
07.2025 - 12.2025
- Implemented inventory management strategies to optimize stock levels and reduce waste.
- Assisted pharmacists in conducting medication therapy management consultations for patients.
- Oversaw medication dispensing processes and ensured compliance with pharmacy regulations.
- Monitored prescription accuracy and resolved discrepancies to enhance safety protocols.
- Collaborated with healthcare providers to address patient medication concerns and ensure optimal care outcomes.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
Medical Screener
Biolife Plasma Services
Saint Paul, MN
07.2024 - 07.2025
- Conducted health screenings to assess donor eligibility and ensure compliance with safety protocols.
- Educated donors on procedures and potential side effects, enhancing overall donor experience.
- Maintained accurate records of donor information and screening results in compliance with regulatory standards.
- Collaborated with medical staff to resolve issues related to donor health and safety during screenings.
- Maintained clean, neat and properly sterilized work area.
FC Associate
Amazon Merch
Rockford, IL
11.2021 - 07.2024
- Optimized inventory management processes to enhance order fulfillment efficiency.
- Followed procedures at all times for personal and team safety.
- Maintained clean and organized workspaces, adhering to health and safety regulations while maximizing productivity.
- Increased customer satisfaction by ensuring timely and precise order fulfillment, maintaining communication throughout the process.
- Balanced workload distribution among team members effectively, fostering a collaborative work environment that maximized productivity.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Picked and packed order items.
Emergency Department Clerk
SwedishAmerican Hospital
Rockford, IL
01.2021 - 11.2021
- Processed patient admissions, ensuring accurate data entry into electronic health records.
- Coordinated communication between medical staff and patients to streamline workflow.
- Managed appointment scheduling, optimizing time slots for patient visits.
- Maintained inventory of office supplies and medical forms to support departmental needs.
Line Assembler
Magna Exteriors
Belvidere, IL
07.2018 - 12.2020
- Assembled components according to engineering specifications and quality standards.
- Operated hand tools and machinery safely and efficiently in production processes.
- Conducted quality checks on finished products to ensure compliance with industry regulations.
- Collaborated with team members to meet daily production goals and deadlines.
- Maintained a clean, organized workspace to promote safety and efficiency in operations.
- Collaborated with team members to meet production deadlines and maintain a consistent workflow.
- Met daily quotas consistently by always working hard and efficiently with little downtime.
- Assembled components with minimal supervision, exceeding expected project milestones.
Education
Pharmacy Technician Certificate - Pharmacy
Rasmussen University
Online High School Diploma -
Auburn High School
Rockford, IL05.2010
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Insurance billing
- Medication dispensing
- Patient confidentiality
- Prescription filling
- Insurance verification
- Labeling accuracy
- Interpreting and processing medication orders
- Pharmacology
- Labeling prescriptions
- Proper labeling procedures
- Resolving customer issues
- Proper labeling
- Customer service
- Data entry
- Attention to detail
- Prioritization and organization
- Prescription filling and labeling
- Dispensing medications
- Cash register operations
- Insurance processing
- Resolving complaints
- Medical insurance claims processing
- Loading and unloading
- Packing/ packaging
- Assembly and production
- Repetitive work
- Manufacturing
- Product assembly
- Small parts assembly
- Visual inspection
- Time management
- Critical thinking
Timeline
Pharmacy Technician
A&E Pharmacy
12.2025 - Current
Pharmacy Technician
CVS Pharmacy
07.2025 - 12.2025
Medical Screener
Biolife Plasma Services
07.2024 - 07.2025
FC Associate
Amazon Merch
11.2021 - 07.2024
Emergency Department Clerk
SwedishAmerican Hospital
01.2021 - 11.2021
Line Assembler
Magna Exteriors
07.2018 - 12.2020
Pharmacy Technician Certificate - Pharmacy
Rasmussen University
High School Diploma -
Auburn High School