Anissa Mendoza
Pulmonary and Sleep Center of the Valley
Mercedes,Tx
6
years of professional experience
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Work History
Receptionist
2 Years 2 Months- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Coordinated communication between patients and medical staff to facilitate seamless service delivery.
- Maintained accurate records in electronic health systems, enhancing data integrity and accessibility.
- Assisted with insurance verification processes, improving patient experience and reducing administrative delays.
Receptionist
3 Years 6 Months- Answered incoming calls, took messages, and efficiently transferred calls to appropriate departments or personnel, ensuring timely communication.
- Scheduled and confirmed appointments for clients, optimizing office calendar and enhancing visitor experience.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Receptionist
3 Months- Answered incoming calls and efficiently routed messages to appropriate departments or personnel.
- Delivered exceptional customer service while interacting with internal and external customers.
- Resolved customer problems and complaints.
Education
High School Diploma
Skills
Telephone communication
Data management
Verbal and written communication
Insurance coverage verification
Electronic medical records
Referral coordination
Timeline
Receptionist
Pulmonary and Sleep Center of the Valley
06.2024 - CurrentRead More
Receptionist
Rio Grande Pain Team
09.2020 - 03.2024Read More
Receptionist
RGV Internal Medicine
06.2020 - 09.2020Read More
Mercedes High School
High School Diploma
Read More