Anissa Miles
Dallas,TX
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Receptionist/ Appointment Scheduler
Allstar Handyman Service
02.2021 - 02.2024
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Pre School Teacher
Usa Planet Kids
08.2020 - 02.2021
- Enhanced student reading skills by implementing engaging literacy activities and utilizing age-appropriate books.
- Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
Promotional Sales Specialist
Kellogg Garden Products
05.2019 - 08.2019
- Boosted sales by effectively promoting products and engaging with potential clients.
- Increased brand awareness through strategic product placement and collaboration with marketing teams.
- Generated leads for prospective clients by attending trade shows and networking events.
- Developed tailored sales pitches to suit individual client needs, resulting in higher conversion rates.
Content Review Analyst
Genpact
01.2017 - 12.2018
- Improved content quality by meticulously reviewing and analyzing user-generated submissions.
- Enhanced user experience through timely identification and resolution of content-related issues.
- Collaborated with cross-functional teams to develop comprehensive content review strategies and guidelines.
- Streamlined content review processes, resulting in increased efficiency and accuracy of reviews.
POS Hardware Technician/ PC Development Tech
Field Nation
08.2017 - 12.2017
- Enhanced system performance by conducting thorough hardware diagnostics and implementing necessary upgrades.
- Reduced downtime by performing timely maintenance on computer hardware systems.
- Improved customer satisfaction by providing efficient technical support for hardware-related issues.
- Streamlined the troubleshooting process with detailed documentation of hardware problems and resolutions.
Certified Nursing Assistant
Meadow Lake Senior Living
01.2017 - 07.2017
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
Education
Certificate - Certified Nursing Assistant
Nursing Aide Academy
Lancaster, TX09.2010
High School Diploma -
Cedar Hill High School
Cedar Hill, TX06.2010
Skills
- Technical Support
- Administrative Support
- File Management
- Office Management
- Condition Monitoring
- Indirect Patient Care
- Observing responses
- Electronic Charting
- Child Development
- Head Start programs
- Activity Planning
- Classroom Management
- Competitive Analysis
- Collaborative Teamwork
- Brand Promotion
- Persuasive Communication
- Digital marketing awareness
- Data Interpretation
- Analytical mindset
- Social media knowledge
Certification
- CNA - Certified Nurse Assistant
- First Aid/CPR Certified
Certified Nursing Assistant
I am a certified nursing assistant and I am cpr certified. I am looking to get back into the medical field because that is my passion.
Timeline
Receptionist/ Appointment Scheduler
Allstar Handyman Service
02.2021 - 02.2024
Pre School Teacher
Usa Planet Kids
08.2020 - 02.2021
Promotional Sales Specialist
Kellogg Garden Products
05.2019 - 08.2019
POS Hardware Technician/ PC Development Tech
Field Nation
08.2017 - 12.2017
Content Review Analyst
Genpact
01.2017 - 12.2018
Certified Nursing Assistant
Meadow Lake Senior Living
01.2017 - 07.2017
Certificate - Certified Nursing Assistant
Nursing Aide Academy
High School Diploma -
Cedar Hill High School
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