Anissa Rahne
Waukee,IA
Summary
Organized and friendly individual with excellent customer service skills and cafe experience. Dedicated at promoting customer satisfaction through maintaining a welcoming environment and a consistent delivery of product.
Overview
16
16
years of professional experience
Work History
Household Manager
Rahne Household
Boston, MA, Honolulu, HI, Portland, OR, Waukee, IA
04.2015 - Current
- Anticipated the household''s needs and proactively addressed them to minimize disruptions or inconveniences.
- Performed cleaning and organization duties.
- Managed financial operations for household of two adults and two children.
- Tended to childcare responsibilities when necessary with empathy and attentiveness towards each child''s unique needs or interests.
- Managed and supervised three cross country moves.
Administrative Assistant
Fast Enterprises
Boston, MA
01.2014 - 04.2015
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
In-Home Nanny
Castillo Family
Santa Fe, NM
09.2012 - 01.2014
- Enhanced children''s emotional well-being by providing consistent and nurturing care.
- Supported families by managing household tasks such as laundry, light cleaning, and errand running.
- Maintained open communication with parents to discuss progress, challenges, and goals for the children.
- Fostered a love of learning through interactive educational activities helping children develop curiosity and critical thinking skills.
Manager
Library Coffee Company
Atlanta, GA
12.2008 - 06.2012
- Maintained professional, organized, and safe environment for employees and patrons.
- Aided in opening and introducing a new company to a growing community.
- Strengthened quality control and efficiency Standards through employee monitoring and training.
- Handled employee scheduling, inventory counts, and orders.
- Promoted customer satisfaction for steady repeat business,
Barista
Starbucks
Chelan, WA
03.2008 - 07.2008
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Education
Bachelor of Arts - Hospitality Business Management
Washington State University
Pullman, WA12.2007
Skills
- Customer Service
- Team Player
- Reliable and Dependable
- Attention to Detail
Timeline
Household Manager
Rahne Household
04.2015 - Current
Administrative Assistant
Fast Enterprises
01.2014 - 04.2015
In-Home Nanny
Castillo Family
09.2012 - 01.2014
Manager
Library Coffee Company
12.2008 - 06.2012
Barista
Starbucks
03.2008 - 07.2008
Bachelor of Arts - Hospitality Business Management
Washington State University