Summary
Overview
Work History
Education
Skills
Timeline
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Anissa Valdez

Abilene,TX

Summary

Dynamic professional with a versatile background in banking and retail. Known for fostering team collaboration and time management skills, contributing to efficient operations and positive client interactions. Ready to leverage expertise to drive business growth and customer satisfaction. Flexible hard worker ready to learn and contribute to team success. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Personal Banker II

First Financial Bank
Abilene, TX
03.2024 - Current
  • Assisted customers with account openings and service inquiries.
  • Educated clients on bank products and services to meet their needs.
  • Resolved client issues by effectively communicating solutions and options.
  • Cross-sold banking products such as credit cards, loans and investments.
  • Maintained customer records and updated information in the system.

Retail Banker

First Financial Bank
Abilene, Texas
11.2021 - 03.2025
  • Managed customer transactions and account inquiries efficiently and accurately.
  • Adhered to strict security protocols regarding customer information confidentiality.
  • Balanced cash drawer daily and maintained accurate records of all transactions conducted at the branch.
  • Performed teller duties such as cashing checks, accepting deposits and payments, processing money orders and travelers' checks.
  • Identified cross-selling opportunities to meet customer needs and referred products to increase sales volume.

Shift Leader

Cici's Pizza
Abilene, TX
07.2019 - 10.2021
  • Supervised team members during busy shifts to maintain service efficiency.
  • Assisted in managing inventory levels for kitchen supplies and ingredients.
  • Monitored food preparation processes to ensure quality and compliance with standards.
  • Assisted in training new employees on shift operations.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.

Education

High School Diploma -

A.T.E.M.S High School
Abilene, TX
05-2020

Skills

  • Customer service
  • Account management
  • Product cross-selling
  • Team collaboration
  • Time management
  • Effective communication
  • Problem solving
  • Attention to detail
  • Team building

Timeline

Personal Banker II

First Financial Bank
03.2024 - Current

Retail Banker

First Financial Bank
11.2021 - 03.2025

Shift Leader

Cici's Pizza
07.2019 - 10.2021

High School Diploma -

A.T.E.M.S High School