Juliann Zawacki
Austin
Summary
Experienced Bank Teller and Personal Banker with 3+ years of success in high-volume transaction processing, cash balancing, and customer service within regulated banking environments. Demonstrated ability to accurately process deposits, withdrawals, loan payments, and negotiable instruments while maintaining strict compliance with bank policies and security procedures. Known for professionalism, attention to detail, and building strong client relationships that support cross-selling and long-term retention.
Overview
3
3
years of professional experience
Work History
Personal Banker II
Bank of Texas
The Woodlands, TX
09.2025 - Current
- Accurately process daily teller transactions including deposits, withdrawals, transfers, and payments in accordance with bank procedures.
- Balance cash drawers daily and promptly resolve discrepancies to meet internal proof standards.
- Support branch operations through teamwork, communication, and coordination with management.
- Cultivated strong customer relationships to enhance client satisfaction and retention.
- Assisted clients with account openings, transactions, and inquiries to ensure seamless banking experiences.
Personal Banker | Teller
First Financial Bank
Magnolia, TX
08.2024 - 08.2025
- Opened and serviced consumer accounts while processing teller transactions accurately and efficiently.
- Received and processed loan payments, transfers, and account inquiries.
- Assisted with daily branch operations and compliance requirements.
- Assisted customers with account inquiries, providing tailored solutions to enhance satisfaction.
- Processed loan applications and account openings efficiently, ensuring compliance with bank policies.
Bank Teller
Wells Fargo
Tomball, TX
06.2023 - 07.2024
- Performed high-volume teller transactions including deposits, withdrawals, check cashing, and account transfers.
- Processed money orders, cashier’s checks, and credit card cash advances.
- Identified and resolved discrepancies promptly while maintaining audit readiness.
- Processed customer transactions efficiently, ensuring accuracy and adherence to compliance standards.
- Assisted customers with account inquiries and provided detailed information on banking products.
Education
Bachelor of Arts - Sociology, Communications
University of the Incarnate Word
Master of Social Work - undefined
Walden University
01.2026
Skills
- Teller Operations & Online Teller Systems
- Cash Handling, Balancing & Proofing
- Deposits, Withdrawals & Account Transfers
- Check Cashing & Negotiable Instruments
- Loan & Credit Card Payments
- Official Checks, Money Orders & Cashier’s Checks
- Error Detection & Resolution
- Compliance, AML & Privacy Standards
- Customer Service & Relationship Building
- Cross-Selling Bank Products & Services
- Team Collaboration & Branch Support
- Relationship building
- Branch operations
- Customer service
- Customer satisfaction
Timeline
Personal Banker II
Bank of Texas
09.2025 - Current
Personal Banker | Teller
First Financial Bank
08.2024 - 08.2025
Bank Teller
Wells Fargo
06.2023 - 07.2024
Master of Social Work - undefined
Walden University
Bachelor of Arts - Sociology, Communications
University of the Incarnate Word