Anissa Zimmerman
LAREDO
Summary
Motivated manager recognized for fostering strong guest relationships and mentoring staff. Skilled in culinary training and performance analysis, ready to leverage expertise to drive sales and enhance service standards.
Overview
22
22
years of professional experience
Work History
FOH/Sales Manger
Red Lobster
Corpus Christi, TX
04.2015 - 03.2023
- Led sales team in achieving monthly targets through strategic planning and execution.
- Developed and implemented training programs to enhance staff product knowledge and service quality.
- Analyzed sales data to identify trends, adjusting strategies for improved performance.
- Fostered strong guest relationships, enhancing loyalty and repeat business through personalized service.
- Mentored junior staff, providing coaching on effective sales techniques and customer engagement strategies.
Bartender/Trainer/Assistant Manager
Chili's Bar and Grill
Laredo, TX
01.2001 - 07.2014
- Developed and implemented training programs for new bartenders to enhance service quality.
- Mentored staff on cocktail preparation techniques and beverage presentation standards.
- Assessed employee performance and provided constructive feedback to improve skills.
- Streamlined inventory management processes to reduce waste and optimize stock levels.
- Ensured compliance with health and safety regulations during training sessions and bar operations.
Education
Associate of Science - Art History/Drama
Laredo Community College
Laredo, TX01-2012
Skills
- Motivational skills
- Sales team training
- Staff management
- Culinary Training, eg Grill Master, line cook, prep specialist
- Goals and performance
- Relationship building
Languages
Spanish
Native or Bilingual
Timeline
FOH/Sales Manger
Red Lobster
04.2015 - 03.2023
Bartender/Trainer/Assistant Manager
Chili's Bar and Grill
01.2001 - 07.2014
Associate of Science - Art History/Drama
Laredo Community College