Raymond J. Torres
Albuquerque,NM
Summary
Seasoned Firefighter/Code Enforcement Office with more than 22 years of experience in fast-paced fast
and critical thinking . Excellent people person and professional skills. Track record of achieving exceptional
results in Fire Service and Code Enforcement Division.
Overview
29
29
years of professional experience
Work History
Sales Manger
Camping World RV Sales
10.2023 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Work Vin Solutions and making sure all sales staff was track to target goals for the month.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Sales Associate
Camping World RV Sales
06.2022 - 09.2023
- Worked with customers, to find exact unit of choice (trailer, fifth wheel, Class A,B,C).
- Build a friendship as well as rapport to work towards the sale process.
- Obtain sales agreement with customer to contract and take delivery of unit within 72 hours of deal.
- Make sure customer satisfaction was priority.
- Worked on VIN solutions and becoming very familiar with practices of vin solutions
Bueau Chief
New Mexico Homeland Secuirity State Fire
05.2011 - 04.2021
- Was in charge of state wide life safety and all hazardous, chemical projects
- Working on federal/state high tactical projects
- New Mexico State-Public Regulation Commission-State Fire Marshal Office Santa Fe, NM Inspections of all state buildings.
- Acceptance test of all new and remodeled construction buildings.
- Public relations and education with business owners and construction workers.
- Working with all municipalities and county agencies around the state.
- Working under the IFC and NFPA fire code.
- Reading of fire plans (Hood,Sprinkler.Fire Alarm,Fire Pumps).
- Working with spanish speaking only.
- Firefighter-EMT Public Relations Div.
Fire Dept
05.1996 - 06.2011
- Performed tasks and Duties as a firefighter/emt.
- Worked continuously with the public.
- Worked in Public Relations division teaching fire safety.
- Monthly training exercises with all government agencies.
- Language Spanish, level of proficiency: conversational, reading,writing.
Education
High School Diploma - General Studys
Cobre Consolidated High School
Bayard, NMIntermediate - undefined
1995
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1998
Fire Prevention and Life Safety Code (35hrs.) NM State Firefighter Training Academy. - undefined
2001
G-120 Exercise and Design(16hrs.) Emergency Management Institute. - undefined
2003
Confined Space Entry Qualification-Safety Counseling Inc. Hose & Hydrant Testing (16hrs.) NM State Firefighter Training Academy - undefined
2005
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2006
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2007
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2008
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2010
2013
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Motivational skills
- Verbal and written communication
- Product knowledge
- Sales expertise
Accomplishments
- Achieved Desk Manger by working with a different way of work to work towards a united and accountable format; as well as having accountability for allmsales staff as far as making staff work all deals from start to finish.
Desk manager within 2 years working RV sales at Camping World of Albuquerque
Timeline
Sales Manger
Camping World RV Sales
10.2023 - Current
Sales Associate
Camping World RV Sales
06.2022 - 09.2023
Bueau Chief
New Mexico Homeland Secuirity State Fire
05.2011 - 04.2021
Fire Dept
05.1996 - 06.2011
High School Diploma - General Studys
Cobre Consolidated High School
Intermediate - undefined
undefined
Fire Prevention and Life Safety Code (35hrs.) NM State Firefighter Training Academy. - undefined
G-120 Exercise and Design(16hrs.) Emergency Management Institute. - undefined
Confined Space Entry Qualification-Safety Counseling Inc. Hose & Hydrant Testing (16hrs.) NM State Firefighter Training Academy - undefined
undefined
undefined
undefined
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