Bill Trupiano
Harrisville,MI
Summary
Dynamic sales leader with expertise in strategic planning and relationship building, honed at Hampton Inn By Hilton. Successfully increased room occupancy rates by 20% through innovative sales strategies. Skilled in mentoring teams and driving performance, leveraging CRM software for client management. Proven track record in B2B sales and persuasive negotiations, fostering long-term client partnerships.
Overview
14
14
years of professional experience
Work History
Duel Sales Manger
Hampton Inn By Hilton
Alpena, MI
12.2025 - Current
- Developed and implemented sales strategies to increase room occupancy rates.
- Trained and mentored team members to enhance customer service quality.
- Analyzed market trends to identify opportunities for revenue growth.
- Established strong relationships with corporate clients to drive group bookings.
Facility Management Engineer
HMG21inc
Oscoda, MI
04.2022 - 01.2024
- Conducted routine inspections to ensure compliance with safety regulations and facility standards.
- Assisted in developing maintenance schedules for equipment and systems to enhance operational efficiency.
- Collaborated with vendors to procure supplies, ensuring timely availability for facility operations.
- Implemented preventative maintenance programs that improved equipment reliability and minimized downtime.
- Trained junior staff on equipment operation and safety protocols, fostering a culture of safety awareness.
- Analyzed facility performance metrics, identifying areas for improvement and recommending actionable strategies.
- Enhanced safety measures by conducting regular inspections and addressing potential hazards promptly.
- Maintained high levels of customer satisfaction through prompt resolution of issues related to facilities management operations.
- Developed comprehensive project plans to ensure on-time completion of facility upgrades and renovations.
- Oversaw compliance with regulatory requirements pertaining to building codes, environmental guidelines, and workplace safety regulations in all managed facilities.
Sales Associate
Bathworks MI
Byron Center, MI
08.2025 - 12.2025
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained inventory accuracy through regular stock checks and organization.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to achieve sales targets and improve store performance.
Sales Associate
Alpena Furniture
01.2024 - 08.2025
- Assisted customers in selecting furniture, ensuring a positive shopping experience.
- Maintained product displays, enhancing store aesthetics and visibility.
- Processed sales transactions efficiently using point-of-sale systems.
- Collaborated with team members to meet daily sales targets and improve service quality.
- Educated customers on product features and benefits, driving informed purchasing decisions.
Store Manager
Healthy Harvest Hydroponics
04.2012 - 04.2022
- Managed daily store operations, ensuring efficient inventory management and customer service excellence.
- Trained and mentored staff on product knowledge and sales techniques to enhance team performance.
- Implemented visual merchandising strategies to optimize product displays and improve customer engagement.
- Analyzed sales data to identify trends and adjust stock levels to meet customer demand effectively.
- Established strong relationships with suppliers to negotiate favorable terms and maintain quality inventory.
- Developed employee schedules, ensuring adequate coverage during peak hours for enhanced service delivery.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
No Degree - General Studies
Alpena Community College
Alpena, MIHigh School Diploma -
Oscoda High
Oscoda, MI06-1999
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Motivational skills
- Verbal and written communication
- Product knowledge
- Sales expertise
- Client relationship management
- Sales strategy development
- Strategic planning
- Positive and upbeat
- Direct sales
- Sales process
- Sales planning
- Sales tracking
- Goal setting
- Account management
- Rapport and relationship building
- Sales coaching
- New business development
- Solution selling
- Persuasive negotiations
- KPI tracking
- Lead generation
- Order management
- B to B sales
- CRM software
- Marketing strategy
- Prospecting skills
- Territory management
- Territory sales management
- Salesforce
- Promotional sales events
- Training and development
- Sales closing techniques
Timeline
Duel Sales Manger
Hampton Inn By Hilton
12.2025 - Current
Sales Associate
Bathworks MI
08.2025 - 12.2025
Sales Associate
Alpena Furniture
01.2024 - 08.2025
Facility Management Engineer
HMG21inc
04.2022 - 01.2024
Store Manager
Healthy Harvest Hydroponics
04.2012 - 04.2022
No Degree - General Studies
Alpena Community College
High School Diploma -
Oscoda High