Summary
Overview
Work History
Education
Skills
Timeline
Generic

ANISTON WALDO

Chesapeake,VA

Summary

Energetic Leader who promotes excellent customer service skills through dynamic engagement, resolves any issues that may occur efficiently, is trustworthy and professional with a love of helping and caring for the client. A hard worker who is always willing to learn.

Overview

5
5
years of professional experience

Work History

Lead Receptionist

Davillier Orthodontics
08.2022 - Current
  • Carrying out the task of running front desk including: scheduling, communicating with patients, handling insurance, filing claims and working with our team for any additional services
  • Trained new receptionists on company policies, software systems, and customer service delivery.
  • Effectively managed multiple phone lines including transferring calls appropriately or taking detailed messages when needed.
  • Provided exceptional customer service through effective communication skills via telephone, email correspondence or face-to-face interactions with clients.

Sales Leader

Kohls Department Store
06.2020 - 08.2021
  • Head of Department and team lead
  • Sales representative
  • Organizing departments

Sales Associate

Kohls Department Store
03.2020 - 06.2021
  • Organized racks and shelves to maintain store visual appeal, and cleanliness
  • Handled cash transactions efficiently
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Shift Leader

Sweet Frog
02.2019 - 03.2020
  • Leading employees and monitored activities completion
  • Supervised, motivated, and led employees to maintain productivity
  • Completed opening and closing duties.

Education

Bachelor of Arts in Marketing -

University of Phoenix
Tempe, AZ

Associate of Arts in Liberal Arts and Sciences -

Tidewater Community College
Norfolk, VA
05.2021

Skills

  • Mentoring and training
  • Problem solving
  • Friendly
  • Customer Care
  • Leadership
  • Quick Learner

Timeline

Lead Receptionist

Davillier Orthodontics
08.2022 - Current

Sales Leader

Kohls Department Store
06.2020 - 08.2021

Sales Associate

Kohls Department Store
03.2020 - 06.2021

Shift Leader

Sweet Frog
02.2019 - 03.2020

Bachelor of Arts in Marketing -

University of Phoenix

Associate of Arts in Liberal Arts and Sciences -

Tidewater Community College
ANISTON WALDO