Anita Clark
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Overview
23
23
years of professional experience
Work History
Account Manager
Brutzman's Office Solutions / Freeform Interiors
06.2008 - Current
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Educated clients on new products or services to increase customer engagement with brand.
- Facilitated client satisfaction and renewed customer relations to drive growth.
Account Manager
Complete Office Solutions
01.2001 - 05.2008
Established a furniture program for new clients.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Educated clients on new products or services to increase customer engagement with brand.
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
- Created proposals for new and repeat customer business transactions.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
Education
Early Childhood Education
Long Beach Community College
Long Beach, CAHigh School Diploma -
Robert A. Millikan
Long Beach, CA06.1981
Skills
- Order Processing
- Collaborating with Designers
- Customer Relationship Management
- Issue Resolution
- Business Negotiation
- Order Management
- Sales Solutions
- Product and Service Sales
- Compliance Requirements
- New Account Creation
- Goals and Performance
- Account Management
- Customer Rapport
- Trade Agreements Familiarity
- Time Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteRemoteQuote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
Account Manager
Brutzman's Office Solutions / Freeform Interiors
06.2008 - Current
Account Manager
Complete Office Solutions
01.2001 - 05.2008
Early Childhood Education
Long Beach Community College
High School Diploma -
Robert A. Millikan
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