Summary
Overview
Work History
Education
Skills
Languages
Timeline
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ANITA C. TORREZ

Fort Worth,Texas

Summary

To Utilize my Skills and experience for future advancements in different positions within the company.

Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.

Overview

10
10
years of professional experience

Work History

Checkout Receptionist

PPG Health
09.2022 - 03.2025
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Responded to inquiries from callers seeking information.

Independent Courier

StatOvernight Delivery
02.2020 - 09.2020
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Enhanced customer satisfaction through timely deliveries and professional communication with clients.
  • Followed company policies and procedures during shift.
  • Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
  • Verified delivery details with clients upon arrival, confirming accuracy before completing transactions.
  • Ensured the safety of packages by properly handling fragile items during transportation and storage.
  • Maximized processes by managing delivery schedules and prioritizing based on urgency.

Independent Contract Driver

Uber
03.2016 - 05.2020
  • Maintained Vehicle and basic repairs. Pick-up and drop-off Customers at their destinations in the Dallas-Fort Worth Metroplex.

Independent Contract Driver

Lyft
05.2017 - 02.2020
  • Maintained vehicle and basic repairs. Picked-up and dropped-off customers at their destinations in the Dallas-Fort Worth Metroplex.

Warehouse Worker

PDO Temporary Agency
07.2015 - 09.2015
  • Worked effectively with diverse team to accomplish daily objectives. pull orders from locations, pack products and ship. Used scanning device and manual pallet jack to move around skids in warehouse.

Education

Diploma -

Saint Augustine High School
Fort Worth, Texas
09.2004

Skills

  • Proficient in GPS navigation
  • Organized item sorting
  • Proficient in Microsoft Word
  • Accurate data entry
  • Coordinated dispatch efforts
  • Proficient in managing multiple tasks
  • Visual communication skills
  • Proficient in English reading and writing
  • Logistics coordination
  • Effective written communication
  • Advanced Excel proficiency
  • Customer service expertise
  • Basic math
  • Positive and professional
  • Scheduling appointments

Languages

English

Timeline

Checkout Receptionist

PPG Health
09.2022 - 03.2025

Independent Courier

StatOvernight Delivery
02.2020 - 09.2020

Independent Contract Driver

Lyft
05.2017 - 02.2020

Independent Contract Driver

Uber
03.2016 - 05.2020

Warehouse Worker

PDO Temporary Agency
07.2015 - 09.2015

Diploma -

Saint Augustine High School

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ANITA C. TORREZ