Anita Fuentez
Hanford ,Ca
Summary
A dynamic leader and effective communicator, I significantly enhanced store performance at Claries by fostering teamwork, improving sales floor presentation, and resolving customer complaints to ensure loyalty. My expertise in inventory monitoring and customer service management, coupled with a flexible work schedule and a superior work ethic, drove positive outcomes and store growth.
Overview
2
2
years of professional experience
Work History
Third Key Holder
Claries
Hanford, CA
11.2022 - Current
- Improved sales floor presentation through regular maintenance of product displays, signage updates, and fixture arrangements.
- Resolved escalated customer complaints professionally, retaining their business while upholding company policies.
- Opened and closed the store according to established protocols, ensuring the safety of all employees and assets.
- Contributed to a positive work environment by fostering strong teamwork among staff members.
- Conducted regular inventory audits to maintain accurate stock counts and prevent loss or theft of merchandise.
- Collaborated with management to develop strategies for achieving sales goals and improving overall store performance.
- Maintained open communication with management regarding sales performance, employee relations, and suggested improvements for the store''s operations.
- Managed cash register operations accurately, ensuring timely transactions and minimal errors.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Associates Degree - Social Psychology
College of Sequoia
Visalia, CAHanford High School
Hanford, CA06.2024
Skills
- Effective delegation
- Store maintenance
- Strong leadership
- Customer service
- Workplace safety
- Cash handling
- Customer service management
- Team building
- Cash handling accuracy
- Inventory monitoring
- Daily reporting
- Loss prevention strategies
- Bank deposits
- Opening and closing coordination
- Willingness to learn
- Teamwork
- Teamwork and collaboration
- Multitasking and prioritizing
- Problem-solving
- Attention to detail
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Superior work ethic
- Flexible work schedule
- Self motivation
Timeline
Third Key Holder
Claries
11.2022 - Current
Associates Degree - Social Psychology
College of Sequoia
Hanford High School