Anita Heft
Gilbertsville,PA
Summary
Knowledgeable Manager with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making.
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
32
32
years of professional experience
Work History
Manager
Himalayan Salt & Wellness Cave
01.2016 - Current
- As the manager of the Himalayan Salt & Wellness Cave, I oversee daily operations to ensure a seamless and relaxing experience for our clients
- I handle scheduling, staff coordination, and appointments while also managing inventory, vendor relations, and financial transactions to keep the business running smoothly
- In addition to operations, I develop and implement marketing strategies, including social media management and event planning, to engage our community and expand our reach
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Sr. Systems Integrity Analyst
TEVA Pharmaceuticals
05.2009 - 05.2017
- Maintain with accuracy Item Masters, Formula, Routing, and Recipes, create Approved Supplier List, Approved Manufacturer List, Sourcing Rules, and Quality Specifications in Oracle ERP and MDM systems
- Review, Process, and Support daily request in Trackwise, Support new Product Launches
- Generate and maintain product codes
- Create and update SOP’s and Tutor documents relevant to Systems Integrity
- Review and approve Manufacturing and Packaging Master Batch Records in Master Control
- Participate in global changes such as Harmony Track Wise, MDG, and SAP
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
Quality Document Control Supervisor
First Quality (Tyco International)
02.2005 - 05.2009
- Documentum system maintenance; obsolete documents which are no longer active in the system, assign document numbers, route and approve documents
- Manage Document Coordinators effectively; hold one on one meetings and monthly meetings to ensure everyone's needs are being met with document backlog
- Mange the conversion from Documentum to eQCM and help train the Document Coordinators
- Boosted document security with the implementation of robust access controls and user authentication measures.
- Collaborated closely with cross-functional teams to ensure seamless integration of documentation processes into overall project planning.
- Improved document accessibility by creating a centralized digital repository for easy retrieval and reference.
Quality Documentation Editor
First Quality (Tyco International)
02.2001 - 02.2005
- Handle the entire process of all document creation, revision, review, approval, and maintenance of the document and change control system including verifying format and content, researching revisions, assigning document numbers, adding approvers and making documents effective
- Obsolete documents which are no longer active in the system; Edit and process documents submitted via a change notice
- Coordinate system access and training in Documentum; Report and help resolve system problems with Information Systems
- Managed multiple projects simultaneously, ensuring timely delivery of high-quality editorial work.
- Enhanced publication quality by diligently proofreading and editing articles for grammar, spelling, and consistency.
- Streamlined submission processes, making it easier for contributors to submit their work.
- Mentored junior editors, enhancing their editing skills and professional development.
Logistics Planner
First Quality (Tyco International)
09.1996 - 02.2001
- Oversee inventory utilization, forecasting, lead-times, financial constraints and planning executing through DRP/MRP
- Develop and maintain code level sales forecast, communicate with manufacturing on capacity issues, supplier relationships, quality, process improvements and new products
- Participate in Sales & Operations process monthly with Sales, Marketing, and Customer Service
- Represent the Logistics Department in Product Development team projects
Marketing Documentation Coordinator
First Quality (Tyco International)
11.1993 - 09.1996
- Knowledge of all business segments; responsible for completing item masters and manufacturing notifications for marketing
- Write change of status and material review board for marketing driven projects; work on various projects for marketing as requested, including Seasonale, price increase and reimbursement for incontinence products through Medicare
- Daily use of Excel, Word, Documentum, BPCS, IMREX (AS400) and knowledge of PowerPoint and Access; work closely with sales, logistics, quality, and manufacturing
Quality Assurance Inspector
First Quality (Tyco International)
01.1993 - 11.1993
- Responsible for performing hourly checks of product on several production lines
- Ensuring product is within the specification, communicating with Operators or Supervisors if a minor or major defect was found
- Perform testing on product, verifying correct materials and packaging are being used
- Data analyst on results of test results
- Validation of new products and production lines
- Write Non conformance and deviations
- Make sure all SOP’s are being followed on the production lines
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Performed visual inspections and non-destructive tests where appropriate.
- Maintained accurate records of inspection findings, facilitating data-driven decision-making for process improvements.
- Influenced positive change within the organization by driving a culture focused on high-quality products and services.
- Upheld safety regulations within the workplace by consistently following guidelines during inspections.
Education
Master of Business Administration - General Management
Alvernia University
Reading, PA05-2009
Bachelor of Science - Business Administration and Business Marketing and Planning
Alvernia College
Reading, PA05-2004
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff management
- Documentation and reporting
- Policy and procedure development
- Inventory management
- Data analysis
Timeline
Manager
Himalayan Salt & Wellness Cave
01.2016 - Current
Sr. Systems Integrity Analyst
TEVA Pharmaceuticals
05.2009 - 05.2017
Quality Document Control Supervisor
First Quality (Tyco International)
02.2005 - 05.2009
Quality Documentation Editor
First Quality (Tyco International)
02.2001 - 02.2005
Logistics Planner
First Quality (Tyco International)
09.1996 - 02.2001
Marketing Documentation Coordinator
First Quality (Tyco International)
11.1993 - 09.1996
Quality Assurance Inspector
First Quality (Tyco International)
01.1993 - 11.1993
Master of Business Administration - General Management
Alvernia University
Bachelor of Science - Business Administration and Business Marketing and Planning
Alvernia College
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