Anita Hill-Brown
Alcolu,SC
Summary
Experienced 911 Dispatcher with a proven ability to manage high-stress situations and ensure effective communication. Recognized for professionalism, attention to detail, and adaptability in emergency response.
Overview
24
24
years of professional experience
Work History
911 Dispatcher
New York City Police Department
New York, New York
11.2000 - 08.2024
- Managed emergency calls while prioritizing responses based on urgency.
- Coordinated communication between dispatchers and field units to ensure timely response to emergencies.
- Utilized radio systems to relay critical information to first responders.
- Responded calmly to high-stress situations while maintaining professionalism.
- Answered public inquiries on multi-line telephone system regarding emergencies and police services, providing critical information and support.
- Trained new dispatch staff on protocols and emergency procedures.
- Entered information into computer aided dispatch system and maintained detailed records of dispatched calls for accurate reporting and future reference.
Bookkeeper
Goldman & Co
New York, New York
03.2000 - 11.2000
- Prepared financial statements, including balance sheets, income statements, and statement of cash flows.
- Managed daily financial transactions and maintained accurate record-keeping.
- Processed accounts payable and receivable transactions.
- Performed basic accounting, payroll and bookkeeping services to manage business operations.
Education
Some College (No Degree) - Biology
Medgars Evers College
Brooklyn, New YorkSkills
- Dispatch coordination
- Computer aided dispatch
- Emergency management
- Crisis management
- Public safety protocols
- Police and fire procedures
- Training and mentoring
- Multitasking and prioritization
- Teamwork and collaboration
- Critical listening
Timeline
911 Dispatcher
New York City Police Department
11.2000 - 08.2024
Bookkeeper
Goldman & Co
03.2000 - 11.2000
Some College (No Degree) - Biology
Medgars Evers College