Experienced with developing tailored catering solutions and driving client engagement. Utilizes strategic sales approaches and robust client relationship management to foster repeat business and satisfaction. Track record of effective event planning and seamless coordination, ensuring successful outcomes for diverse clientele.
Work History
Catering Sales Manager
11 Years
Sheraton Imperial Hotel and Convention Center | 10.2015 - Current
Meet and exceed sales goals of $1 million annually..
Cultivated relationships with vendors to enhance service offerings and menu selections.
Led cross-functional teams in executing large-scale events smoothly and efficiently.
Developed and implemented tailored catering packages to meet diverse client needs.
Coordinated site visits and consultations to ensure alignment with client expectations.
Customize and tailor proposals/contract and floor plans to fit client needs and requirements.
Responsible for execution of contracts, handle all details aspects for each event.
Increased event bookings by developing and implementing effective catering sales strategies.
Catering Sales Manager
8 Years 3 Months
Sheraton Raleigh Hotel | 06.2007 - 09.2015
Responsible for booking 18,000 square feet of banquet space within the 353 room full-service hotel. Primarily focused on corporate and local market.
Achieved monthly catering goals and annual goal for 2014. Achieved first quarter goal for 2015.
Strengthened client relationships through consistent communication and excellent customer service.
Collaborated with culinary team to develop innovative menus tailored to specific client needs and preferences.
Collaborated with clients to confirm event details such as setup logistics, decorations and food and beverage selections to fulfill client requests.
Ability to communicate well with all departments and good interpersonal communication.
Increased event bookings by developing and implementing effective catering sales strategies.
Banquet Coordinator
20 Years 4 Months
Hilton North Raleigh | 06.2006 - Current
Maintain upcoming convention and meeting weekly event orders.
Responsible for communicating all changes to each department.
Responsible and answer daily meeting inquiries and greet customers.
Catering Sales Manager
3 Years 3 Months
Hilton North Raleigh | 07.2002 - 10.2005
Maintained highly successful sales strategies for sales, catering, and convention services.
Maintained accounts in the religious, social, education and government market specializing in weddings.
Organized and detailed large group conventions in the above markets.
Achieved monthly catering goals along with combined team goals.
A proven leader with an immaculate reputation, integrity and excellent work ethics.
Catering Manager
7 Years 3 Months
Holiday Inn, RTP | 04.1995 - 07.2002
Exceeded catering goals for 9 consecutive years.
Worked closely with the Local Universities in the Education Dept.
Developed and maintained corporate relationships with major clients in RTP and surrounding areas by utilizing exceptional negotiation skills.
Met with clients to outline desired goals and prepared quotes for overall catering costs.
Collaborated with sales team to drive new business opportunities through innovative catering solutions.