Anita Jordan
Cleburne,Texas
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level patient service intern position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Supervisor
Texas Christian University
04.2023 - Current
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.1
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Phlebotmist
Well Med
03.2020 - 03.2023
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
Education
BBA - Healthcare Management
American InterContinental University
Atlanta, GA10.2023
Medical Assistant Certification - Medical Assisting
Med Cerf
Moline, MI05.2023
Phlebotomy Certification - Phlebotomy
Navarro College
Waxahachie, TX04.2017
Skills
- Staff Management
- Strategic Planning
- Business Development
- Inventory Control
- Process Improvement
Accomplishments
- Supervised team of 10 staff members.
- Achieved proficiency by completing time management with accuracy and efficiency.
I am apart of several outreach ministries
I volunteer my time by helping the homeless by preparing meals, and passing needed items such as blankets and winter wear for those in need. Twice a month I and several others go out into the community and serve those who are less fortunate.
Work Preference
Desired Job Title
Recovery CoachWork Type
Full TimeWork Location
On-SiteImportant To Me
Work-life balanceTimeline
Supervisor
Texas Christian University
04.2023 - Current
Phlebotmist
Well Med
03.2020 - 03.2023
BBA - Healthcare Management
American InterContinental University
Medical Assistant Certification - Medical Assisting
Med Cerf
Phlebotomy Certification - Phlebotomy
Navarro College
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