Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Anita Lashley

Hampton,VA

Summary

Dynamic entrepreneur with a proven track record at A&L Automotive LLC, showcasing expertise in business operations and marketing. Leveraged networking and community engagement to expand customer base and increase satisfaction. Achieved notable growth by implementing strategic pricing and fostering strong client relationships. Skilled in staff training and customer service, driving operational excellence and financial success.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Shop Owner

A&L Automotive LLC
03.2024 - Current
  • Maintained accurate financial records, including sales reports, expense tracking, and budget management.
  • Developed loyal customer base by consistently delivering high-quality products and personalized service.
  • Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
  • Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
  • Established strong relationships with vendors, leveraging these connections for exclusive access to new products or preferential buying terms.
  • Collaborated with suppliers to negotiate favorable pricing terms and ensure timely delivery of goods for sale in the store.
  • Improved profit margins by carefully analyzing sales data and adjusting pricing strategies accordingly based on demand fluctuations or competitor activity.
  • Expanded customer reach through active engagement on social media platforms, promoting the shop''s unique offerings while building an online community of brand advocates.
  • Streamlined store operations by implementing efficient processes for order fulfillment and staff scheduling.
  • Prepared annual budgets and monitored financial objectives.

Owner

Hopes Lien Processing
01.2023 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Education

MBA - Education

Cambridge College
Cambridge, MA
06.2012

Bachelor of Education - Multidisciplinary Studies

Cambridge College
Cambridge, MA
05.2009

Skills

  • Networking and partnerships
  • Business Operations
  • Pricing strategy
  • Marketing experience
  • Customer service background
  • Staff hiring and training
  • Community Engagement

Certification

Licensed Notary

Timeline

Shop Owner

A&L Automotive LLC
03.2024 - Current

Owner

Hopes Lien Processing
01.2023 - Current

MBA - Education

Cambridge College

Bachelor of Education - Multidisciplinary Studies

Cambridge College

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Anita Lashley