Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
40
40
years of professional experience
Work History
Assistant Manager
Hertz Car Rental Agency
Beaumont, TX
04.2017 - 06.2024
Provide customers with excellent customer service from the time they walk in the door until I put them in a rental
Open and close contracts
Make sure customers are well taken care of
Sell additional products to improve revenue
Was a top seller multiple times
Helped the location maintain a high customer satisfaction rating
Improved customer satisfaction by addressing and resolving complaints promptly.
Substitute Teacher/Teacher's Aide
Beauregard Parish School Board
DeRidder, LA
01.2006 - 04.2017
Follow lesson plans by teacher
Cover class in the absence of the teacher, assist and teach students their lessons
Aid in Special Education
Worked with the teacher with daily routine for autistic students
Helped in developing life skills
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Upheld classroom routines to support student environments and maintain consistent schedules.
Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Provided support to special education students in inclusive classrooms, developing accommodations and modifications to meet their unique needs.
Independent Sales Representative
Avon
Lake Charles, LA
04.2000 - 02.2006
Customer Service
Deliver brochures and products to customers
Demonstrate products
Leadership Rep - recruited and trained new members
Warden's Secretary
Calcasieu Correctional Center
Lake Charles, LA
12.1992 - 12.1999
Answer and direct calls, open office, make appointments, filing, receiving money for inmates, logging visitors in for inmate visitation, inputting visitation, taking notes for meetings, supervising clerical employees, supervising female trustee office workers, research information for public
Office Manager
Zee 1st Aid and Safety
Lake Charles, LA
11.1991 - 12.1992
Open and close office, answer phone, filing, taking and filling orders, receiving and shipping merchandise, running errands, customer service, handling sales inside office
Helped grow business by securing new clients
Admissions Representative
Clark College
Lake Charles, LA
02.1990 - 10.1991
Interview, test and enroll students, answer phone, customer service
Helped grow enrollment by recruiting new students
Manager
Lessley's Hallmark
Lake Charles, LA
12.1985 - 02.1990
Customer service, interview potential employees, supervise employees, open and close store, stock and take inventory, cash register, reconcile money, bank deposits, setup displays, attend training seminars
Receiving Clerk/Cashier/Sales Associate
Walmart
Lake Charles, LA
05.1984 - 12.1985
Run cash register, reconcile money, customer service, maintain sales area, receive and price merchandise, stock shelves, straighten store at close to prepare for the next day
Education
Skills
Customer rapport
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Timeline
Assistant Manager
Hertz Car Rental Agency
04.2017 - 06.2024
Substitute Teacher/Teacher's Aide
Beauregard Parish School Board
01.2006 - 04.2017
Independent Sales Representative
Avon
04.2000 - 02.2006
Warden's Secretary
Calcasieu Correctional Center
12.1992 - 12.1999
Office Manager
Zee 1st Aid and Safety
11.1991 - 12.1992
Admissions Representative
Clark College
02.1990 - 10.1991
Manager
Lessley's Hallmark
12.1985 - 02.1990
Receiving Clerk/Cashier/Sales Associate
Walmart
05.1984 - 12.1985
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