Registered Nurse with 18 years of experience in enhancing resident care and operational efficiency in senior living environments. Expert in EMAR Systems and PCC, with a proven track record of reducing resident falls and improving community ratings through strategic leadership and collaboration. Passionate about fostering a supportive and innovative care environment, aiming to continue driving positive change and resident satisfaction.
Overview
18
18
years of professional experience
2
2
Certification
Work History
Director Resident Care
Aspenwood Senior Living
09.2025 - Current
Led cross-functional teams to drive strategic initiatives and align organizational goals.
Developed and implemented process improvements to enhance operational efficiency across departments.
Mentored and coached emerging leaders, fostering a culture of professional growth and accountability.
Analyzed market trends to inform decision-making and adapt business strategies accordingly.
Oversaw budgeting and resource allocation, ensuring alignment with organizational priorities and objectives.
Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
Transformed organizational culture to embrace continuous improvement, leading by example and mentoring teams.
Interacted well with customers to build connections and nurture relationships.
Led patient care initiatives, enhancing treatment protocols and improving patient outcomes.
RESIDENT CARE DIRECTOR
Sunrise Senior Living
01.2022 - 06.2025
Elevated community status in Northern Virginia through strategic leadership.
Reduced resident falls by collaborating with staff on proactive measures.
Guided team members' career growth, fostering internal promotions.
Managed assessments and admissions, ensuring efficient processes.
Led risk and staffing meetings, enhancing resident and family satisfaction.
Implemented comprehensive care plans that enhanced resident satisfaction, leading to improved community ratings and positive family feedback.
Fostered a supportive environment by coordinating interdisciplinary meetings, which strengthened communication and effectively addressed resident concerns.
Maintained accurate health records and conducted regular audits, ensuring compliance with regulations and enhancing overall operational efficiency.
Streamlined resident admission processes, achieving measurable improvements in onboarding time and enhancing overall family experience.
Analyzed resident feedback data to identify care gaps, leading to targeted interventions that significantly improved satisfaction ratings.
Coordinated training sessions for staff on best practices, fostering a culture of continuous improvement and elevating care standards.
RESIDENT CARE DIRECTOR
Sunrise Senior Living
01.2021 - 01.2022
Led the opening and successful set up of a brand-new facility with a successful deficiency free state inspection.
WELLNESS MANAGER
Erickson Senior Living
02.2019 - 09.2020
Managed clinical needs for assisted living, enhancing resident care and team efficiency.
Led memory care unit, achieving improved patient outcomes and staff collaboration.
Streamlined operations in assisted living, resulting in increased resident satisfaction.
Coordinated with healthcare teams to address complex patient needs effectively.
Implemented care strategies, fostering a supportive environment for residents.
Managed care plans for residents, improving health outcomes and ensuring compliance with state regulations and standards.
Evaluated resident health data to tailor wellness programs, leading to noticeable improvements in overall resident well-being.
Coordinated with multidisciplinary teams to implement care strategies, resulting in streamlined operations and enhanced service delivery.
Fostered a culture of collaboration among staff, leading to marked gains in team morale and improved resident interactions.
Analyzed resident feedback to refine care programs, resulting in noticeable gains in resident satisfaction and retention.
Developed personalized wellness plans based on resident assessments, ensuring tailored care and promoting healthier lifestyles.
REGISTERED NURSE
Erickson Senior Living
10.2018 - 02.2019
Led staff caring for the skilled care neighborhood as acting skilled unit manager.
Responsible for staffing, addressing family concerns, wound rounds with medical provider, care plan meeting with residents plus families and led admissions. Facilitated care plan meetings with families, enhancing communication and ensuring personalized care strategies for residents.
Provided compassionate support to families, addressing concerns promptly and fostering trust in the care process.
Conducted wound rounds with medical providers to assess treatment effectiveness, leading to improved patient recovery outcomes.
Oversaw admissions process, ensuring thorough assessments and smooth transitions, which contributed to substantial improvements in resident satisfaction.
Facilitated care plan meetings with multidisciplinary teams, ensuring comprehensive strategies tailored to each resident's needs.
Provided compassionate support to families, promptly addressing concerns and fostering trust in the care process.
LICENSED PRACTICAL NURSE
Erickson Senior Living
04.2016 - 10.2018
Delivered clinical care to assisted living residents during nursing school, enhancing patient outcomes.
Monitored resident health, ensuring timely interventions and improved care quality.
Collaborated with healthcare teams to optimize resident care plans and achieve health goals.
Delivered compassionate clinical care to residents, enhancing their quality of life and fostering a nurturing environment.
Administered medications and treatments accurately, ensuring compliance with health standards and improving patient outcomes.
Collaborated with interdisciplinary teams to develop personalized care plans, resulting in measurable improvements in resident satisfaction.
Monitored vital signs and health metrics, promptly identifying changes that informed timely interventions and reduced hospital readmissions.
Maintained comprehensive patient records, ensuring precise documentation that supported effective communication and continuity of care.
Administered medications and treatments with precision, enhancing compliance and significantly improving patient health outcomes.
LPN NURSE
Manor Care
04.2015 - 04.2016
Delivered patient care as floor and private duty nurse, ensuring high standards of service.
Enhanced patient satisfaction through attentive and compassionate care.
Utilized clinical skills to support patient recovery and well-being.
Addressed patient needs promptly, improving overall care efficiency.
Collaborated with healthcare team to optimize patient outcomes.
Delivered compassionate patient care as a skilled floor nurse, enhancing patient comfort and fostering positive recovery experiences.
Administered medications and treatments effectively, resulting in improved patient health outcomes and reduced recovery times.
Monitored vital signs and documented changes, enabling timely interventions and ensuring patient safety throughout care.
Collaborated with healthcare teams to develop individualized care plans, strengthening overall patient management and satisfaction.
Maintained accurate patient records and schedules, ensuring compliance with healthcare regulations and enhancing operational efficiency.
Partnered with multidisciplinary teams to create tailored care plans, leading to improved patient satisfaction and health management.
LPN NURSE
Ethio Nurses, Genesis Health
06.2007 - 04.2013
Provided personalized care to patients, enhancing recovery and comfort.
Monitored vital signs and administered medication, ensuring adherence to medical protocols.
Collaborated with healthcare teams to improve patient outcomes.
Utilized critical thinking to address patient needs and emergencies.
Contributed to a supportive environment, fostering patient trust and satisfaction.
Administered medications and monitored patient progress, leading to noticeable improvements in health outcomes.
Conducted thorough assessments to identify patient needs, enabling tailored care plans and effective interventions.
Maintained accurate patient records and documentation, supporting compliance with healthcare regulations and standards.
Fostered a supportive environment, enhancing patient trust and satisfaction during their recovery journey.
Education
Bachelor of Science - Nursing
Grand Canyon University
AZ
05-2018
Associate of Applied Science - Nursing
Northern Virginia Community College
VA
10-2016
LPN DIPLOMA - Nursing
Radian College
Washington, DC
03-2007
Skills
Leadership (Expert), Empathy (Expert), Team player (Expert), Builder (Experienced), Communication (Experienced), PCC (Experienced), Vision (Experienced), EMAR Systems (Experienced)
Relationship building
Strategic planning
Verbal and written communication
Decision-making
People management
Operations management
Team management
Staff management
Budget management
Hiring and retention
Rules and regulations
Problem-solving
Accomplishments
Supervised team of over twenty staff members.
Achieved improved customer experience through effectively helping with team satisfaction and engagement levels.
Human Resource/Business office Manager at Aspenwood Senior Living, A Division of Five Star Senior Living Inc.Human Resource/Business office Manager at Aspenwood Senior Living, A Division of Five Star Senior Living Inc.