Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Generic
Anita Pemberton

Anita Pemberton

Trinity,NC

Summary

Methodical Packer with five years of hands-on experience stacking, piling and preparing goods for shipment. Skillful in maintaining accurate package databases and updating inventory counts. Comfortable working in fast-paced environments paired with excellent physical stamina and strength. Committed to meeting fulfillment needs and achieving all objectives. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and driven to work quickly and effectively on projects in all types of environments.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Alorica
Greensboro , NC
06.2018 - 07.2020
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Entered orders into business computer database system.
  • Handled over 100 calls per shift signing up new customers, retrieving customer data, presenting relevant product information and cancelling services.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Packer

Carolina Container Co
Thomasville, NC
08.2018 - 08.2019
  • Protected materials for transport by correctly packaging products in boxes and crates.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Lifted and unloaded containers of parcels onto equipment for transportation to sort stations. Managed over 800 orders per day.

Picker Packer

Ralph Lauren
High Point, NC
06.2015 - 05.2017
  • Prepared orders for shipment by inserting associated paperwork, tagging boxes and scanning barcodes to upload package data to tracking system.
  • Picked products for specific routes and estimated weight, height and center of balance to calculate precise placements.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Checked inventory and selected products from specific locations based upon availability.
  • Entered package information into company's computer system.
  • Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment. Packed over 1500 per day.

Education

CNA - Nursing Assistance

Jamestown Community College
Jamestown, NC
05.2014

Small Business Management - Business Education

Montgomery Community College
Troy, NC
08.2012

GED -

Montgomery Community College
Troy, NC
05.2012

Skills

  • Shipping and Receiving
  • Inventory Control
  • Packaging
  • Sorting
  • Materials Packing
  • Heavy Lifting
  • Product Inspection
  • Quality Management
  • Labeling
  • Quality assurance
  • Shipping procedures
  • Active Listening
  • Teamwork

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Packer

Carolina Container Co
08.2018 - 08.2019

Customer Service Representative

Alorica
06.2018 - 07.2020

Picker Packer

Ralph Lauren
06.2015 - 05.2017

CNA - Nursing Assistance

Jamestown Community College

Small Business Management - Business Education

Montgomery Community College

GED -

Montgomery Community College
Anita Pemberton