Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Office Operations Float
Ascension St. Vincent
Anderson, IN
08.2024 - Current
Worked effectively in team environments to make the workplace more productive.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Maintained updated knowledge through continuing education and advanced training.
Patient Care Technician
Ascension St Vincent - Anderson Center
Anderson, IN
08.2023 - 08.2024
Provided emotional support for patients and families during difficult times.
Conducted safety rounds regularly to ensure safe environment for patients.
Instructed new employees on proper techniques of performing daily tasks.
Reported any observed changes in behavior or physical condition to the nursing staff immediately.
Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
Coach (Assistant Store Manager)
Walmart
Anderson, IN
07.2018 - 08.2023
Conducted research and reviewed findings to solve customer issues.
Planned and led team meetings to review business results and communicate new and ongoing priorities.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Interviewed prospective employees and provided input to HR on hiring decisions.
Mediated conflicts between employees and facilitated effective resolutions to disputes.
Assigned work and monitored performance of project personnel.
CNA
Assurance Health
Anderson, IN
06.2017 - 07.2018
Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
Documented patient care services by charting in designated areas.
Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
Education
Associate of Applied Science - Medical Assistant/Pharmacy Technician
National College
Indianapolis, IN
05-2008
Skills
Patient care
Vital signs monitoring
Healthcare documentation
Customer service
Conflict resolution
Team collaboration
Employee training
Time management
Patient support
Problem solving
Good Telephone Etiquette
Calm under pressure
Multitasking
Leadership
Supervision and leadership
Customer relations
Accomplishments
Service Commitment Champion 2/2025
Certification
CPI
BLS
CPR
References
References available upon request.
Timeline
Office Operations Float
Ascension St. Vincent
08.2024 - Current
Patient Care Technician
Ascension St Vincent - Anderson Center
08.2023 - 08.2024
Coach (Assistant Store Manager)
Walmart
07.2018 - 08.2023
CNA
Assurance Health
06.2017 - 07.2018
Associate of Applied Science - Medical Assistant/Pharmacy Technician
National College
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