Anita Prasad
Mount Dora
Summary
Results-driven Cashier with expertise in POS systems and customer service. Skilled in relationship building and payroll management, contributing to team success and operational efficiency. Increased sales through loyalty program promotion, enhancing customer satisfaction and retention. Strong communicator with a proven ability in time management and attention to detail, ensuring accurate drawer reconciliation and effective support in team environments.
Overview
23
23
years of professional experience
Work History
Cashier
Advantage Chrysler Dodge Jeep Ram
Mount Dora
07.2025 - 02.2026
- Processed customer transactions with a focus on accuracy and efficiency using point-of-sale systems, contributing to a smooth checkout experience.
- Delivered prompt and effective customer service by addressing inquiries and resolving issues, enhancing customer satisfaction.
- Ensured a clean and organized checkout area, creating a welcoming environment for customers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Assisted management by carrying out additional tasks to enhance team efficiency.
- Issued receipts, refunds, credits or change due to customers.
- Worked closely with front-end staff to assist customers.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Processed sales transactions to prevent long customer wait times.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Balanced daily transactions on a computerized point-of-sale system.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Resolved customer complaints professionally in accordance with company policy.
- Maintained work area and kept cash drawer organized.
- Processed customer payments quickly and returned exact change and receipts.
- Built and maintained productive relationships with employees.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
Office Administrator
Alliance
Orlando
07.2023 - 12.2024
- Established and managed paper and electronic filing systems, ensuring accurate record-keeping and easy document retrieval.
- Managed office supplies and inventory for efficient daily operations.
- Maintained electronic filing systems for easy access to documents.
- Perform payroll functions, such as maintaining timekeeping information, processing, and submitting payroll.
- Assisted payroll processing by collecting and verifying employee timesheets for timely payroll submission.
- Managed incoming calls, directing them to appropriate personnel and accurately taking messages.
- Performed clerical duties such as photocopying, faxing and scanning documents.
Pharmacy Service Representative
CVS Pharmacy
Orlando
01.2020 - 06.2023
- Facilitated communication between healthcare providers and pharmacists, enhancing customer service and satisfaction.
- Processed prescription orders with high accuracy to minimize inventory discrepancies and protect customers.
- Coordinated inventory management, restocked supplies, cleared out expired products, and performed cycle counts to maintain efficient operations.
- Operated POS system and terminals to complete customer orders and update accounts.
- Compiled data on pharmacy operations and generated reports for management to inform decision-making.
Dispatcher
Kablelink
Orlando
10.2011 - 05.2019
- Monitored multiple lines, updated routes, and ensured timely arrivals through effective customer service and time management.
- Scheduled dispatch workers in accordance with customer requests.
- Resolved problems and requests by transmitting information and delivering solutions.
- Managed messages across multiple systems and generated reports.
Dispatcher
EAM Industries
Orlando
05.2010 - 09.2011
- Developed efficient routes for workers, managed incoming calls, and dispatched personnel to work sites in a fast-paced environment.
- Coordinated dispatch of workers to job sites and secured necessary permits.
- Secured permits for HVAC, electrical, and plumbing projects for city and county compliance.
Property Manager
Tempo Continental
Buckhead
03.2009 - 04.2010
- Oversaw operations and leasing, ensuring efficient management of property resources and tenant satisfaction.
- Managed accounts payables, receivables, and collections, ensuring timely transactions and financial accuracy.
- Supported hiring, supervision, and training of personnel, fostering teamwork and maintaining effective administrative systems.
- Functioned as interim manager, contributing to budget development and maintenance, negotiating and enforcing contracts, processing vendor invoices, balancing accounts payable and receivables, and preparing corporate reports with Yardi & Voyager software.
Assistant Manager
Terrace Cleaners
Dunwoody
07.2005 - 02.2009
- Promoted and organized all areas of Terraces Cleaner, communicated product availability to customers, and delivered products to individuals, enhancing customer satisfaction.
- Developed relationships with co-workers and office employees, generating referrals for Terraces Cleaners and ensuring repeat business.
- Managed daily operations and staff scheduling for efficient workflow.
- Trained new employees on company policies and service standards.
- Oversaw customer service interactions to ensure satisfaction and quality service.
Leasing Agent
Miles Properties
Orlando
12.2002 - 06.2005
- Leased and retained apartment occupancy, provided leasing support and customer service, monitored marketing programs, processed applications, and maintained resident rapport to enhance community satisfaction.
- Consulted and counseled approximately 5 residents daily to improve retention rates and reduce staff turnover.
- Produced weekly and monthly reports on apartment activities, including occupancy, retention, pre-leasing, collections, and repairs, to inform management decisions.
Education
High School Diploma -
Meadowcreek High School
Norcross, GASkills
- POS Systems and Ordering Platforms
- Order and Refund Processing
- Sales Techniques
- Customer Engagement
- De-escalation Techniques
- Team collaboration
- Microsoft Office Suite
- Document management
- Problem-solving
- Verbal communication
- Written communication
- Communication skills
- Proactive Self-Starter
- Dispatch & Tech Route Management
Timeline
Cashier
Advantage Chrysler Dodge Jeep Ram
07.2025 - 02.2026
Office Administrator
Alliance
07.2023 - 12.2024
Pharmacy Service Representative
CVS Pharmacy
01.2020 - 06.2023
Dispatcher
Kablelink
10.2011 - 05.2019
Dispatcher
EAM Industries
05.2010 - 09.2011
Property Manager
Tempo Continental
03.2009 - 04.2010
Assistant Manager
Terrace Cleaners
07.2005 - 02.2009
Leasing Agent
Miles Properties
12.2002 - 06.2005
High School Diploma -
Meadowcreek High School