Summary
Overview
Work History
Education
Skills
Timeline
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Anita Tutt

Racine,WI

Summary

Dynamic business owner with a proven track record at Br8kout Escape Rooms, excelling in operations management and innovative marketing strategies. Skilled in staff training and budget development, I fostered a loyal customer base and enhanced employee retention, driving significant revenue growth through engaging experiences and effective team leadership.

Overview

14
14
years of professional experience

Work History

Owner/Operator

Quest Escape Games
06.2025 - Current
  • Established a loyal customer base through targeted marketing campaigns, referral programs, and personalized customer experiences.
  • Successfully managed a team of employees, providing guidance, coaching, and performance evaluations to ensure optimal productivity.
  • Trained and motivated employees to perform daily business functions.
  • Managed financial operations effectively by implementing stringent budget controls and regular financial reporting procedures.
  • Fostered a positive work environment that encouraged employee retention, professional development opportunities, and open communication channels.
  • Create and build season escape rooms.

Fishing Manager

Sportsman's Warehouse
03.2024 - Current
  • Trained staff in safety procedures and equipment use, resulting in fewer accidents on the job.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Wrote weekly fishing report's to keep customers informed on fishing conditions and which bait and lures were performing best in local bodies of water.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Business Owner/Operator

Br8kout Escape Room
03.2016 - 05.2025
  • Exceeded revenue targets through effective marketing strategies and expanding product offerings.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Monitored staff performance, providing final-say assessment over inquiries.
  • Increased overall business efficiency by streamlining operational processes and implementing new technologies.
  • Ensured regulatory compliance by staying informed on industry standards and maintaining accurate documentation for audits.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.

Scare Actor/Event Manager

Abandoned Haunted House Complex
09.2011 - 11.2024
  • Maintained high energy levels throughout long shifts, ensuring consistency in scare intensity from start to finish.
  • Enhanced guest experience by embodying various scare roles and maintaining character throughout performances.
  • Teamed on clean up of set and location at end of performance to prepare for next performance.
  • Assisted with costume maintenance and repairs, preserving the professional appearance of characters on stage.
  • Worked with various special effects, fog, strobes and loud sounds.
  • Assisted set designers in constructing realistic environments, elevating the overall visual impact of the attraction.
  • Utilized improvisational techniques when interacting with guests, creating a unique experience for each visitor.

Deli Manager

Borzynski's Farm & Floral Market
09.2013 - 05.2016
  • Managed supply chain functions for deli supplies, ingredients and merchandise.
  • Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
  • Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
  • Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
  • Addressed customer concerns promptly and professionally, resolving issues to their satisfaction.
  • Trained new team members on deli procedures, ensuring consistency in product quality and service levels.
  • Ensured a safe work environment by enforcing strict adherence to health and safety regulations.
  • Collaborated with store management to achieve overall operational goals, contributing to store success.

Education

No Degree - Psychology

Fort Scott Community College
Fort Scott, KS

Certified Massage Therapist - Massage

Phillips School of Massage
Nevada City, CA

High School Diploma -

San Benito Joint Union High School
Hollister, CA
05-1993

Skills

  • Operations management
  • Documentation and reporting
  • Hiring
  • Business planning
  • Staff training and development
  • Budget development
  • Safety protocol implementation
  • Innovative thinking
  • Marketing and promotion strategies
  • Puzzle design expertise
  • Branding and identity creation
  • Time management proficiency

Timeline

Owner/Operator

Quest Escape Games
06.2025 - Current

Fishing Manager

Sportsman's Warehouse
03.2024 - Current

Business Owner/Operator

Br8kout Escape Room
03.2016 - 05.2025

Deli Manager

Borzynski's Farm & Floral Market
09.2013 - 05.2016

Scare Actor/Event Manager

Abandoned Haunted House Complex
09.2011 - 11.2024

No Degree - Psychology

Fort Scott Community College

Certified Massage Therapist - Massage

Phillips School of Massage

High School Diploma -

San Benito Joint Union High School

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