Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Anita Tyson

Auburn

Summary

Dedicated Medical Support Assistant focused on delivering high-quality patient care while streamlining processes. Executed services with imaging, healthcare data and record reviews to support operations. Flexible and resourceful with expertise adapting to changing patient care environments. Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it. Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

Overview

11
11
years of professional experience

Work History

Medical Support Assistant

Central Alabama Veterans Health Care System
Tuskegee
08.2022 - Current
  • Managed patient scheduling for appointments and follow-up visits.
  • Coordinated medical records retrieval and maintained confidentiality standards.
  • Assisted in patient intake by collecting vital information and documentation.
  • Supported healthcare providers with administrative tasks and clinical preparation.
  • Communicated effectively with patients to address inquiries and concerns.
  • Utilized electronic health record systems to update patient information accurately.
  • Collaborated with multidisciplinary teams to improve patient care processes.
  • Verified accurate patient demographic and insurance information to enter into electronic medical system.
  • Answered telephone calls, recording accurate messages and relaying to designated staff.
  • Ensured that all required documents are completed accurately prior to submitting them to appropriate departments.
  • Responded promptly to inquiries from patients or other healthcare providers regarding services offered at the facility.
  • Performed clerical tasks such as answering phones, filing records, scheduling tests and preparing charts.
  • Greeted patients and visitors, verified patient information and scheduled appointments.
  • Ordered office supplies as necessary to ensure adequate stock levels for daily operations.

Nurse Assistant

Central Alabama Veterans Health Care System
Tuskegee
12.2014 - 08.2025
  • Provide highly quality care to veterans and assist them with daily living
  • Escort veterans to doctor appointments on and off-campus.
  • Reschedule and cancel appointments and follow up on travel
  • Verify and update patient information on CPRS
  • Coordinate with the charge nurse and the patient care team and discuss documents in CPRS.
  • Inventory veterans' personal items and input into CPRS
  • Operated office equipment (fax machines. copiers, phone systems, reported repairs for equipment when it malfunctioned. Duties include, but not limited to remove soiled, blood, and body fluids and other contaminated by wiping, soaking, rinsing, and scrubbing.
  • Sterilizing feeding tubes, weight chairs, shower equipment, vital sign machine, and bladder scan. Team lead or charge nurse does a complete inspection of each equipment.

Education

Master of Arts - Human Services

University of Arizona Global Campus
Chandler, AZ
12-2023

Bachelor of Art Degree - Psychology

The University of Arizona Global Community
Chandler, AZ
05.2022

Diploma -

Loachapoka High School
Loachapoka, AL
05-1992

Skills

  • Patient scheduling
  • Insurance verification
  • Problem solving
  • Effective communication
  • Customer service
  • Time management
  • Patient communication
  • Appointment scheduling
  • HIPAA compliance

Affiliations

  • I am a proud member of a great orangaztion

Timeline

Medical Support Assistant

Central Alabama Veterans Health Care System
08.2022 - Current

Nurse Assistant

Central Alabama Veterans Health Care System
12.2014 - 08.2025

Master of Arts - Human Services

University of Arizona Global Campus

Bachelor of Art Degree - Psychology

The University of Arizona Global Community

Diploma -

Loachapoka High School

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Anita Tyson