ANITA WILSON
CONVENT,LA
Summary
Dynamic and licensed cosmetologist with a proven track record at Yellowhammer Salon Group, excelling in hair coloring and client education. Renowned for building strong relationships and enhancing customer satisfaction through personalized consultations and innovative styling techniques. Committed to maintaining high sanitation standards while continuously adapting to industry trends.
Professional with strong background in beauty and wellness, prepared for this role. Skilled in hair styling, makeup application, and skincare treatments. Known for collaboration and adaptability, ensuring team efficiency and client satisfaction. Reliable, creative, and committed to delivering exceptional results in fast-paced environment.
Diligent [Desired Position] with solid foundation in cosmetology and history of enhancing client satisfaction through personalized beauty services. Demonstrated ability to execute various beauty treatments while maintaining high standards of hygiene and safety. Proven skills in makeup application and hair styling, consistently meeting client expectations.
Results-focused [Job Title] dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
Friendly Cosmetologist with [Number] years of experience in [Area of expertise] care. Exceptional knowledge of modern makeup and haircare trends with outstanding attention to detail and commitment to individualized client care. Dedicated to maintaining clean and professional workspaces for customer comfort.
Certified Hairstylist with extensive customer service background successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction.
Hardworking [Job Title] bringing [Number]+ years of experience. Effectively bring in new customers and maximize loyalty by delivering exceptional service to every guest. Knowledgeable about keeping clean, well-stocked and properly sanitized stations.
Overview
22
22
years of professional experience
Work History
Cosmetologist
Yellowhammer Salon Group
09.2023 - 04.2024
- Provided personalized hair consultations to assess client needs and preferences.
- Executed a variety of hair coloring techniques, ensuring vibrant and lasting results.
- Maintained hygiene and safety standards in compliance with state regulations.
- Assisted in the application of skincare treatments, enhancing overall client experience.
- Demonstrated proficiency in using salon equipment and tools for various services.
- Adapted quickly to new products and techniques, improving service delivery efficiency.
- Collaborated with team members to enhance workflow and customer satisfaction.
- Educated clients on product use and maintenance for optimal hair health.
Hair Salon Manager
Yellowhammer Salon Group
09.2019 - 09.2023
- Managed daily salon operations to ensure smooth workflow and client satisfaction.
- Supervised staff, providing training and guidance to enhance service quality.
- Coordinated appointment scheduling using salon management software for optimal resource allocation.
- Maintained inventory levels, ordering supplies to prevent shortages and support service delivery.
- Implemented customer feedback processes to improve service offerings and address concerns effectively.
- Developed marketing initiatives to promote salon services, attracting new clients and retaining existing ones.
- Ensured compliance with health and safety regulations, maintaining a clean and safe environment for clients and staff.
Cosmetologist
SmartStyles Hair Salon
05.2012 - 09.2019
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
- Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
- Educated clients on proper hair care techniques to promote healthier hair between appointments.
- Contributed to the salon''s positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
- Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
- Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
- Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Answered phone calls and emails to schedule client appointments.
- Assisted in inventory management by tracking product usage, reordering supplies as needed, and maintaining an organized workspace.
- Maintained client treatment records and designed long-term care programs for return customers.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Researched latest trends in hair and makeup to stay updated on color, style, and technique.
- Implemented creative marketing strategies that attracted new clients while retaining existing ones.
- Conducted thorough consultations with clients to assess their desired outcomes and develop customized treatment plans accordingly.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Expanded the salon''s service offerings by mastering new techniques in hairstyling, coloring, cutting, extensions application among others.
- Utilized social media platforms effectively for promoting the salon''s services which led to increased foot traffic into the establishment.
- Mentored junior cosmetologists on best practices within the industry ensuring consistency in quality across the team.
- Applied makeup to clients for special occasions to meet requirements.
- Skillfully executed various color applications including balayage techniques for natural-looking results that met client expectations.
- Developed new techniques to improve appearance of customer and provide different looks.
- Utilized feedback from client surveys to refine services and address any areas needing improvement.
- Negotiated with suppliers for better rates on salon products, aiding in cost reduction without compromising on quality.
- Contributed to salon's social media marketing, creating engaging content that showcased services and attracted followers.
- Led team in revamping salon interior, creating more inviting and modern atmosphere that enhanced client experience.
- Maintained high standard of cleanliness and hygiene, ensuring safe and welcoming environment for clients.
- Collaborated with colleagues to organize promotional events, driving awareness and attracting new customers.
- Enhanced client satisfaction with personalized skincare routines, leading to repeat business and referrals.
- Coordinated with fashion and wedding planners to offer specialized beauty packages, expanding salon's clientele.
- Organized workshops on beauty and wellness, positioning salon as thought leader in local beauty community.
- Provided expert advice on home hair and skin care, empowering clients to maintain their salon looks independently.
- Developed loyal customer base through exceptional service and follow-up, contributing to increased salon bookings.
- Implemented environmentally friendly practices in salon operations, promoting sustainability and attracting eco-conscious clients.
- Fostered culture of continuous learning among staff, leading to improved service offerings and client satisfaction.
- Trained new staff on cutting-edge beauty techniques, ensuring salon's services remained competitive and top-notch.
- Ensured compliance with all regulatory health and safety standards, preserving salon's reputation and client trust.
- Conducted detailed client consultations to understand their style preferences, ensuring tailored services for each individual.
- Customized makeup applications for special events, enhancing clients' satisfaction and boosting word-of-mouth referrals.
- Boosted salon revenue by introducing innovative hair coloring techniques that attracted diverse clientele.
- Streamlined appointment scheduling, reducing wait times and improving overall client experience.
- Elevated salon's market presence by participating in local beauty events and showcasing latest cosmetology trends.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Developed loyal following of clients by providing high-quality services.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Maintained regular client list and successfully handled walk-in customers.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Styled hair, makeup and nails for customers for special events and occasions.
- Used social media platforms to promote salon and services.
- Demonstrated thorough knowledge of all salon products and services.
- Offered professional cuts, color services and extensions to salon customers.
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
- Increased revenue through effective customer service and inventory management.
- Developed creative techniques to provide clients with latest hairstyles.
- Trained salon staff in traditional and innovative haircutting techniques and salon management.
- Utilized latest techniques in balayage, ombre, highlights and color correction.
- Provided personalized hair consultations to assess client needs and preferences.
- Provided pre- and post-service consultations to accurately assess clients' needs.
- Executed a variety of hair coloring techniques, ensuring vibrant and lasting results.
- Maintained hygiene and safety standards in compliance with state regulations.
- Demonstrated proficiency in using salon equipment and tools for various services.
- Adapted quickly to new products and techniques, improving service delivery efficiency.
- Collaborated with team members to enhance workflow and customer satisfaction.
- Educated clients on product use and maintenance for optimal hair health.
Food Service Worker
Kentucky Fried Chicken
03.2010 - 04.2011
- Trained new staff on food safety protocols and kitchen operations.
- Managed inventory levels to ensure optimal stock of ingredients and supplies.
- Assisted in meal preparation, following standardized recipes for consistency.
- Implemented best practices for sanitation and cleanliness in food service areas.
- Developed and maintained positive relationships with customers to enhance dining experience.
- Monitored food quality standards, ensuring compliance with health regulations.
- Coordinated with team members to streamline workflow during peak hours.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Dietary Aide
Gonzales Health Care
04.2005 - 04.2010
- Prepared and served nutritious meals according to dietary guidelines and resident preferences.
- Maintained cleanliness and sanitation of kitchen areas, ensuring compliance with health regulations.
- Assisted in menu planning, incorporating seasonal ingredients for enhanced meal variety.
- Monitored inventory levels, reporting shortages and assisting in procurement of kitchen supplies.
Housekeeper
Ascention Health Care
02.2002 - 01.2004
- Managed daily cleaning operations, ensuring thorough sanitation and organization of facilities.
- Supervised housekeeping staff, providing training on best practices and safety protocols.
- Developed cleaning schedules to optimize workflow and maintain high standards of cleanliness.
- Implemented inventory control for cleaning supplies, reducing waste and improving resource management.
- Enhanced guest satisfaction through attention to detail in room preparation and common areas.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Dusted picture frames and wall hangings with cloth.
Education
High School Diploma -
ST AMANT HIGH SCHOO;
ST AMANT05-1995
Skills
- Social skills
- Friendly communication
- Active listening
- Licensed cosmetologist
- Hair styling
- Clear communication
- Men and women haircuts
- Scheduling appointments
- Customer consultation
- Professionalism and ethics
- Sanitation practices
- Client consultations
- Product knowledge
- Social media promotion
- Hair coloring and highlighting
- Client education
- Client consultation
- Decision-making
- Continuing education
- Styling tools
- Hair coloring expertise
- Product expertise
- Waxing treatments
- Trend awareness
- Hair conditioning and styling
- Sales expertise
- Relationship building
- Product upselling
- Sales and upselling
- Relationship building and management
- Product and service explanations
- Bleaching, dyeing, and tinting
- Sanitation maintenance
Timeline
Cosmetologist
Yellowhammer Salon Group
09.2023 - 04.2024
Hair Salon Manager
Yellowhammer Salon Group
09.2019 - 09.2023
Cosmetologist
SmartStyles Hair Salon
05.2012 - 09.2019
Food Service Worker
Kentucky Fried Chicken
03.2010 - 04.2011
Dietary Aide
Gonzales Health Care
04.2005 - 04.2010
Housekeeper
Ascention Health Care
02.2002 - 01.2004
High School Diploma -
ST AMANT HIGH SCHOO;