Anita Wyatt
Atlanta,GA
Summary
Accomplished Unit Manager at Concession International, adept in operations management and staff development. Spearheaded compliance initiatives and optimized staffing, enhancing unit efficiency. Fostered a culture of safety and quality control, leading to significant performance improvements. Skilled in policy implementation and decision-making, with a proven track record of fostering professional growth and achieving operational excellence.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Unit Manager
Concession International
05.1995 - Current
- Evaluated employee performance regularly for professional growth opportunities, accountability measures, and feedback-driven improvement strategies.
- Ensured compliance with regulations and standards through regular audits, staff education, and policy updates.
- Assisted in development and implementation of policies, procedures, and regulations for unit operations.
- Optimized staffing levels by monitoring unit needs and making data-driven adjustments to scheduling as necessary.
- Promoted a culture of safety within the unit by enforcing strict adherence to protocols, guidelines, and infection control measures.
Assistant Manager
Concessions International LLC.
05.1995 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Education
High School Diploma -
St.Stephen High
Saint Stephen, SC06.1994
Skills
- Operations Management
- Quality Control
- Staff Training
- Safety enforcement
- Staff Scheduling
- Staff Development
- Policy Implementation
- Payroll
- Sales management
- Assignment Delegation
- Decision-Making
Certification
- Licensed Serv Safe 10/2026
Timeline
Unit Manager
Concession International
05.1995 - Current
Assistant Manager
Concessions International LLC.
05.1995 - Current
High School Diploma -
St.Stephen High
- Licensed Serv Safe 10/2026
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