Anita Yasini
Snellville
Summary
A hardworking and motivated individual currently studying Business Management at Georgia State University, with hands-on experience in customer service, electronics, and auto collision repair. A dedicated team player with strong communication skills, leadership experience, and a passion for learning and growth. Known for being dependable, bilingual, and always eager to explore new skills, especially in areas like emergency medical training and cultural awareness.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Representative
Home Depot
02.2025 - Current
- Provided top quality control and eliminated downtime to maximize revenue.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
- Resolved customer complaints promptly and efficiently.
Lead Cashier
Home Depot
07.2024 - Current
- Maintained current knowledge of store promotions to highlight sales to customers.
- Assisted with training new cashiers and customer service team members to increase speed of onboarding.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
- Resolved discrepancies between sales floor and register information quickly.
Education
High School Diploma -
Shiloh High School
Snellville, GA04.2024
Associate of Science - undefined
Georgia State University
Clarkston, GASkills
- Customer service
- Conflict resolution
- Payment processing
- Training new staff
- Sales promotion
- Customer relationship management
Certification
- CPR
- Auto collision
Languages
Hindi
Limited Working
Urdu
Limited Working
Persian
Professional Working
Timeline
Customer Service Representative
Home Depot
02.2025 - Current
Lead Cashier
Home Depot
07.2024 - Current
Associate of Science - undefined
Georgia State University
High School Diploma -
Shiloh High School
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