Anitra Freeman

• Operated high-volume production copiers, printers, bindery, and finishing equipment to complete customer projects accurately and efficiently.
• Coordinated customer service requests, providing timely status updates and solutions for print and document production jobs.
• Conducted daily inspections of copier equipment to ensure quality standards, resolved minor equipment issues, cleared paper jams, and escalated technical problems to service technicians.
• Maintained copier supplies, including paper and toner replenishment, and ensured equipment was properly configured for customer requirements.
• Performed document scanning, imaging, archiving, filing, and records management functions while maintaining confidentiality and data integrity.
• Maintained service records and meter readings, supporting operational efficiency and accurate documentation.
• Distributed mail, office supplies, fax transmissions, and completed print jobs to designated departments and locations.
• Ensured on-time delivery of completed projects to clients and internal departments, consistently meeting established deadlines.
• Supported shipping and receiving operations, including package handling, inventory verification, packing, labeling, and shipment processing.
• Verified incoming materials against packing slips and maintained accurate inventory records of office and production supplies.
• Provided reception coverage during peak hours, conference room setup, office relocations, and facility support activities as needed.
• Performed document retention activities, including filing, purging, and archiving records in accordance with company procedures.
• Operated bindery and finishing equipment including paper cutters, hole drills, shrink-wrap machines, stackers, electric staplers, joggers, tape machines, and postage meters.
• Maintained organized, clean, and fully stocked work areas to support efficient daily operations.
• Ensured accurate capture of operational data, job logs, management reports, and service metrics.
• Collaborated effectively with customers, management, and technical support teams to maintain high service levels and operational excellence.

• Operated Kodak 8500 high-speed scanners and Capture Pro/Site Capture systems to efficiently process high volumes of documents, ensuring timely project completion.
• Implemented automated scanning and imaging procedures, streamlining workflows and enhancing overall document processing effectiveness.
• Performed quality control reviews to verify accuracy and completeness of scanned documents.
• Indexed documents using alphabetic and numeric data, achieving high accuracy and speed in retrieval and archiving.
• Resolved scanner performance and technical issues to minimize workflow interruptions.
• Developed efficient filing and document organization processes to improve retrieval and archiving.
• Maintained strict confidentiality of client information and records.
• Assisted with document classification and content management initiatives.
• Monitored compliance with document management standards and regulatory requirements.
• Prepared client documents for scanning by removing staples, paperclips, and other binding materials.

• Proofread and edited business documents, ensuring accuracy and consistency for effective communication.
• Maintained and retrieved organizational records, reports, and documentation to support operational efficiency.
• Updated trackers, reports, and administrative records.
• Received, sorted, and distributed UPS, FedEx, and incoming mail packages, facilitating timely correspondence.
• Performed scanning, copying, filing, and file preparation activities.
• Maintained confidentiality of sensitive company information.

• Entered alphabetic and numerical data accurately using 10-key entry methods.
• Verified document completeness and data accuracy to uphold data integrity standards.
• Scanned records into electronic systems for processing.
• Prepared documents for scanning by removing staples and paperclips to maintain equipment integrity.
• Processed incoming mail and documents to ensure timely handling and organization.

• Ensured adherence to quality standards throughout document imaging processes, enhancing overall project integrity.
• Prepared, inspected, compiled, and assembled imaging projects, ensuring timely delivery within established deadlines.
• Maintained organized workstations to streamline production workflows.

• Managed inbound calls and visitor support while scheduling appointments to enhance office communication.
• Coordinated office supplies and administrative support functions to ensure seamless office operations.
• Maintained electronic and paper filing systems.
• Prepared reports, forms, correspondence, and business documents.
• Managed confidential records and company information.
• Processed incoming and outgoing mail.

Performed document scanning and filing to maintain organized data management systems.

• Oversaw customer transactions and cash handling operations to ensure accuracy and compliance.
• Trained new employees on register operations and customer service procedures, enhancing team capability.
• Resolved equipment and payment processing issues.
• Executed administrative duties including filing, copying, scanning, and mail handling to maintain organized operations.
• Maintained accurate records and inventory controls.

• Scanned transportation and accounts receivable documents accurately.
• Executed high-volume copying, scanning, binding, and document compilation to support efficient workflow.
• Prepared envelopes and documents for imaging by removing staples, paper clips, and duplicates to streamline processing.
• Managed postal records to maintain accuracy and organization.

• Prepared legal documents for efficient scanning and electronic storage.
• Printed, scanned, and entered client information into databases to maintain accurate records.
• Performed electronic and manual Bates labeling.
• Created digital blowbacks and document reproductions to support legal processes.
• Supported legal document production and records management functions.

• Managed document preparation, scanning, indexing, and binding projects to support timely litigation processes.
• Performed electronic and manual Bates labeling.
• Prepared electronic file conversions for e-discovery processing.
• Entered data into Summation databases with high accuracy.
• Coordinated shipping and receiving of legal documents, maintaining accurate records to facilitate smooth operations.
• Produced client CDs and DVDs containing litigation materials.
• Supervised and trained teams of up to 10 temporary employees to ensure efficient project execution.

Successfully managed multiple projects while meeting strict deadlines.