Anitra Kusterer
Richmond,VA
Summary
Experienced, friendly Server with over 17 years' experience in bar and restaurant settings.
Proficient knowledge of food, wine, and spirits. Seeking a position in an upscale restaurant where knowledgeable service is valued and room for advancement is available. High energy and outgoing with a dedication to positive relations. High volume dining, customer service, and cash handling background.
Overview
5
5
years of professional experience
Work History
Server
TGI Friday's
10.2020 - Current
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Server
Westwood Fountain
06.2021 - 02.2022
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
Residential House Cleaner
Southern Hospitality Cleaning Service LLC
05.2019 - 07.2020
- Emptied trashcans and transported waste to collection areas.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Delivered quality customer service to address urgent needs and cleaning requests.
Server
CASA ITALIANA
08.2019 - 03.2020
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
High School Diploma -
New Kent High School
New Kent, VAAssociate of Applied Science -
J. Sargeant Reynolds Community College
Skills
- Exceptional customer service
- Guest Engagement
- Order Management
- Point of sale operation
- Beverage Preparation
- Safe Food Handling
- Strong Work Ethic
- Order Accuracy
- Suggestive Selling
- Dining area maintenance
- Sales Techniques
- Table setting knowledge
Timeline
Server
Westwood Fountain
06.2021 - 02.2022
Server
TGI Friday's
10.2020 - Current
Server
CASA ITALIANA
08.2019 - 03.2020
Residential House Cleaner
Southern Hospitality Cleaning Service LLC
05.2019 - 07.2020
High School Diploma -
New Kent High School
Associate of Applied Science -
J. Sargeant Reynolds Community College
Similar Profiles
Katie SingerKatie Singer
Restaurant Hostess at TGI Friday'sRestaurant Hostess at TGI Friday's
ALECIA WARDELLALECIA WARDELL
REAL ESTATE - SENIOR PARALEGAL at TGI FRIDAY'S INC.REAL ESTATE - SENIOR PARALEGAL at TGI FRIDAY'S INC.
Mark HesidenceMark Hesidence
SERVER/TRAINER/BUSSER/DISHWASHER at TGI FRIDAY'S BETHEL PARKSERVER/TRAINER/BUSSER/DISHWASHER at TGI FRIDAY'S BETHEL PARK