Aniya Jackson
Seattle,WA
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Olive Garden. Proven ability to enhance guest experiences through effective team collaboration and cash handling. Successfully trained new servers, improving service efficiency by 20%. Adept at fostering positive relationships and maintaining high standards in fast-paced environments.
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
2
2
years of professional experience
Work History
Server
Olive Garden
Tukwila, WA
01.2025 - 07.2025
- Provided exceptional customer service by promptly addressing guest inquiries and needs.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Assisted in training new servers on menu knowledge and service protocols.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Concessions Worker
T Mobile Arena
Seattle, WA
03.2024 - 06.2024
- Operated cash register efficiently to process customer transactions.
- Prepared and served food items while adhering to health and safety standards.
- Maintained clean and organized workstations to enhance service quality.
- Assisted in inventory management by restocking supplies as needed.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to ensure smooth operations during peak hours.
- Adapted quickly to changing environments and managed multiple tasks simultaneously.
- Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
- Communicated with customers to prepare food items and drinks, complying with requests and preferences.
Soccer Coach
Arena Sports
Seattle, WA
01.2023 - 06.2023
- Designed and implemented practice plans to enhance player skills and teamwork.
- Provided individualized coaching to improve athletes' performance and confidence.
- Organized team activities, fostering a positive and engaging environment.
- Conducted performance evaluations to identify areas for improvement.
- Assisted in scheduling training sessions and managing team logistics.
- Collaborated with parents to communicate athlete progress and development.
Education
High School Diploma -
Franklin High School
Seattle, WA06-2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Safe food handling
- Team collaboration
- Table bussing
- Dining area maintenance
- Beverage preparation
- Guest seating
- Table setting
- Food delivery
- Team member support
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Server
Olive Garden
01.2025 - 07.2025
Concessions Worker
T Mobile Arena
03.2024 - 06.2024
Soccer Coach
Arena Sports
01.2023 - 06.2023
High School Diploma -
Franklin High School